Insights Analyst

Summary

Quantum Health is a healthcare navigation organization focused on simplifying healthcare costs and access for its members. The Insights Analyst will transform complex healthcare data into actionable insights supporting strategic decision-making, product development, and improved user experiences. The role involves developing analytics methodologies, dashboards, and reports while collaborating with cross-functional teams and ensuring compliance with healthcare data privacy and regulatory requirements.

Responsibilities

• Mine complex healthcare data sets to identify trends, patterns, and insights that directly impact business outcomes and healthcare delivery
• Collaborate with cross-functional teams, including Product Management, Marketing, Operations, and Engineering, to understand business needs and develop analytical frameworks that support data-driven decision-making
• Design and implement analytics methodologies using statistical modeling and machine learning techniques to generate actionable insights
• Develop and maintain dashboards and reports that visualize key metrics and insights for internal stakeholders
• Ensure reports and dashboards are accessible, intuitive, and effective for decision-making purposes
• Promote the adoption of analytics and insights throughout the organization, fostering a culture of data literacy and informed decision-making
• Stay current with industry trends, emerging technologies, and analytics best practices to continuously enhance team capabilities and business value
• Ensure all analytics practices comply with healthcare data privacy, security, and regulatory requirements
• Perform other duties as assigned

Skills

• • Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Public Health, or a related field; advanced degree preferred
• • 3+ years of experience in data analytics or business intelligence, including at least 2 years in an analyst role within the healthcare industry
• • Strong analytical skills with proficiency in SQL, Python, R, and business intelligence tools such as Tableau or Power BI
• • Experience analyzing healthcare claims data
• • Experience leveraging generative AI tools for data analysis, coding, workflow automation, and insight development, with an understanding of responsible AI practices in healthcare environments
• • Demonstrated ability to translate complex data into clear, actionable insights that drive business strategy and decision-making
• • Proven ability to work effectively in ambiguous environments, create structure, and proactively drive initiatives forward
• • Excellent communication and interpersonal skills, with the ability to present complex information clearly and persuasively to stakeholders at all organizational levels
• • Knowledge of the healthcare industry, including clinical, operational, and financial data domains
• • Experience with machine learning techniques and statistical analysis methodologies
• • Understanding of healthcare data governance, privacy, and compliance requirements, including HIPAA
• • Strong personal accountability, integrity, and commitment to organizational values, ethics, and data privacy standards
• • Ability to manage and protect company and member data in accordance with organizational policies, guidelines, and ethical standards
• Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship
• Advanced degree preferred

Qualifications

Must Haves

• • Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Public Health, or a related field; advanced degree preferred
• • 3+ years of experience in data analytics or business intelligence, including at least 2 years in an analyst role within the healthcare industry
• • Strong analytical skills with proficiency in SQL, Python, R, and business intelligence tools such as Tableau or Power BI
• • Experience analyzing healthcare claims data
• • Experience leveraging generative AI tools for data analysis, coding, workflow automation, and insight development, with an understanding of responsible AI practices in healthcare environments
• • Demonstrated ability to translate complex data into clear, actionable insights that drive business strategy and decision-making
• • Proven ability to work effectively in ambiguous environments, create structure, and proactively drive initiatives forward
• • Excellent communication and interpersonal skills, with the ability to present complex information clearly and persuasively to stakeholders at all organizational levels
• • Knowledge of the healthcare industry, including clinical, operational, and financial data domains
• • Experience with machine learning techniques and statistical analysis methodologies
• • Understanding of healthcare data governance, privacy, and compliance requirements, including HIPAA
• • Strong personal accountability, integrity, and commitment to organizational values, ethics, and data privacy standards
• • Ability to manage and protect company and member data in accordance with organizational policies, guidelines, and ethical standards
• Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship

Nice to Haves

• advanced degree preferred

Benefits

• Incentive compensation
• Health, vision and dental featuring best-in-class healthcare navigation services
• Life insurance
• Legal and identity protection
• Adoption assistance
• EAP
• Teladoc services
• 401(k) plan with up to 4% employer match and full vesting on day one
• Paid Time Off (PTO)
• 7 paid holidays
• Parental leave
• Volunteer days
• Paid sabbaticals
• Tuition reimbursement up to $5,250 annually
• Certification/continuing education reimbursement
• Discounted higher education partnerships
• Paid trainings
• Leadership development
• A modern workplace with a casual dress code
• Full-service dining
• Free snacks and drinks
• Complimentary 24/7 fitness center with group classes
• Outdoor walking paths
• Game room
• Notary services
• Dry-cleaning services
• This position may be performed remotely anywhere within the United States or in a hybrid capacity from the Dublin, Ohio office.