RadNet
Posted 158 days agoVerified live 2d ago
IT Operations Field Specialist
Brief overview
Los Angeles, CAIn-person
UndergradOr in progress
$25–$33/hrStated range
2+ yrsMinimum
1 H-1B approvalsDept. of Labor
About the company
RadNetradnet.com
RadNet provides diagnostic imaging services through a network of 400 owned and operated outpatient imaging centers.
Visa sponsorship history
1 year sponsoring, last filed FY2024
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.1H-1B approved
100%approval rate
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20241
Job description
Summary
RadNet is a leading provider in radiology, committed to delivering quality patient care through a dedicated team. As an IT Operations Field Specialist, you will assist with the installation and maintenance of IT equipment, ensuring functionality and supporting staff in a fast-paced environment.
Responsibilities
- Assist staff with the installation, relocation, configuration, and ongoing functionality of desktop computers, peripheral equipment, and software within established standards and guidelines
- Computer imaging and hardware troubleshooting of both laptop and desktop computers, along with a thorough understanding of Microsoft operating systems and accompanying software, are required
- Maintaining inventory levels and facilitating/tracking shipments of IT equipment to end users
- Act as liaison between IT and Branch Sites/Offices for various IT and Operational projects and evolutions
- Monitor and complete all support and project-related tasks and activities. Enter, monitor, and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution, and marking the records as complete
- Interact with Subject Matter Experts (SMEs) from other IT teams, such as Clinical Applications, IS Admins, and Infrastructure, to resolve user issues
- Utilize industry best practices to maintain the appropriate level of LAN/WAN and computer systems security as established. Identifies and works with Cyber Team support staff to rectify any noted deficiencies
- Basic troubleshooting abilities for MAC, iOS, and Android Operating Systems
- Other duties and responsibilities as requested
Skills
- Assist staff with the installation, relocation, configuration, and ongoing functionality of desktop computers, peripheral equipment, and software within established standards and guidelines
- Computer imaging and hardware troubleshooting of both laptop and desktop computers, along with a thorough understanding of Microsoft operating systems and accompanying software, are required
- Maintaining inventory levels and facilitating/tracking shipments of IT equipment to end users
- Act as liaison between IT and Branch Sites/Offices for various IT and Operational projects and evolutions
- Monitor and complete all support and project-related tasks and activities. Enter, monitor, and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution, and marking the records as complete
- Interact with Subject Matter Experts (SMEs) from other IT teams, such as Clinical Applications, IS Admins, and Infrastructure, to resolve user issues
- Utilize industry best practices to maintain the appropriate level of LAN/WAN and computer systems security as established. Identifies and works with Cyber Team support staff to rectify any noted deficiencies
- Basic troubleshooting abilities for MAC, iOS, and Android Operating Systems
- Other duties and responsibilities as requested
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment
- Level of knowledge equivalent to that ordinarily acquired through completion of an Associate's degree in a related technical field, as well as a minimum of 2 years of related work experience
- Must hold a current and valid driver's license in good standing
- Vehicle Access: if not owned, candidates must demonstrate the ability to secure transportation as needed
- CompTIA A+ Certification preferred
- CompTIA Network+ Certification preferred
Qualifications
Must Haves
- Assist staff with the installation, relocation, configuration, and ongoing functionality of desktop computers, peripheral equipment, and software within established standards and guidelines
- Computer imaging and hardware troubleshooting of both laptop and desktop computers, along with a thorough understanding of Microsoft operating systems and accompanying software, are required
- Maintaining inventory levels and facilitating/tracking shipments of IT equipment to end users
- Act as liaison between IT and Branch Sites/Offices for various IT and Operational projects and evolutions
- Monitor and complete all support and project-related tasks and activities. Enter, monitor, and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution, and marking the records as complete
- Interact with Subject Matter Experts (SMEs) from other IT teams, such as Clinical Applications, IS Admins, and Infrastructure, to resolve user issues
- Utilize industry best practices to maintain the appropriate level of LAN/WAN and computer systems security as established. Identifies and works with Cyber Team support staff to rectify any noted deficiencies
- Basic troubleshooting abilities for MAC, iOS, and Android Operating Systems
- Other duties and responsibilities as requested
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment
- Level of knowledge equivalent to that ordinarily acquired through completion of an Associate's degree in a related technical field, as well as a minimum of 2 years of related work experience
- Must hold a current and valid driver's license in good standing
- Vehicle Access: if not owned, candidates must demonstrate the ability to secure transportation as needed
Nice to Haves
- CompTIA A+ Certification preferred
- CompTIA Network+ Certification preferred
Benefits
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
