Infrastructure Engineer

Summary

Red Clay Consulting is seeking an Infrastructure Engineer to support its infrastructure and managed services operations. The role provides Oracle Utilities software infrastructure installation and support, troubleshoots systems and connectivity issues, maintains resilient infrastructure, and supports internal network and VPN connectivity in a remote environment.

Responsibilities

• Design, deploy, and maintain infrastructure that supports application resilience
• Perform problem and root cause management in the areas of system performance, security, and connectivity
• Tune hardware and software configurations for local and client environments
• Plan, in detail, all tasks needed for server hardware or software deliverables, and communicate and explain these plans to non-technical teams to obtain consensus and approval
• Troubleshoot network and connectivity issues and provide solutions; ensure voice and data flow smoothly
• Identify system and/or application issues and work with users and/or clients as needed to resolve them
• Provide on-call support services with flexible hours and schedule
• Update hardware needed to maintain the network and servers
• Proactively identify opportunities to save costs and more effectively manage servers
• Maintain contact with consultants to proactively identify changes as needed
• Create and define metrics that accurately reflect the current state of a given process
• Participate in process improvement initiatives and adhere to client procedures and standards
• Provide technical support to RCC Global LLC employees
• Explain procedures clearly, in writing or verbally, to team members or users

Skills

• * Undergraduate degree in Network Systems Administration, Information Systems Technology, Engineering, or a related technology field, or equivalent experience
• * 5+ years' experience with Linux server configuration for lightweight deployment (no GUI), including creating custom kernels, automating startup, and recovering damaged systems
• * 5+ years' experience with shell scripting, middleware, and SQL
• * Networking experience including firewalls & VPN (SonicWALL), Wi-Fi management, network switch configuration (VLANs and trunking), and multi-switch topologies (Dell managed switches)
• * Familiarity with Linux via the command line (required)
• * Strong oral and written communication skills, including explaining plans or issues to non-technical teams in a distributed, remote setting
• * Reliable home office with high-speed internet, and ability to travel up to 10–25% (clients generally within the United States)
• * Ability to provide on-call support with flexible hours, identify risks, and quickly resolve time-sensitive issues
• * Experience tuning hardware and software configurations for local and client environments
• * Ability to create and define metrics that accurately reflect the current state of a process
• * Prolonged periods of sitting or remaining stationary while working on a computer
• * Frequent use of hands and fingers to operate a keyboard, mouse, and other computer equipment
• * Ability to view a computer screen for extended periods, including close vision and the ability to adjust focus
• * Constant communication via video conferencing, telephone, and written correspondence; must be able to exchange accurate information
• * Occasional lifting, moving, or setting up of computer or network equipment weighing up to 25 pounds
• * Occasional bending, stooping, kneeling, or reaching when installing, cabling, or servicing hardware in a data center or client environment during periodic travel
• * Availability to work flexible hours, including occasional evenings, weekends, and on-call rotations, in support of business-critical activities
• * Management of clustered environments
• * Monitoring and scripted deployment of applications
• * Performance tuning and monitoring
• * Experience managing virtualized infrastructure
• * VMWare vCenter, ESXi, Workstation, and Player
• * Oracle VM and OVM Manager
• * Veeam Backup and Restore
• * Oracle Database Administration experience
• * Experience supporting Microsoft Office and related applications
• * DNS and name registration
• * Active Directory, both GUI and PowerShell manipulation
• * Knowledge of the Oracle Utilities product suite and the energy industry

Qualifications

Must Haves

• * Undergraduate degree in Network Systems Administration, Information Systems Technology, Engineering, or a related technology field, or equivalent experience
• * 5+ years' experience with Linux server configuration for lightweight deployment (no GUI), including creating custom kernels, automating startup, and recovering damaged systems
• * 5+ years' experience with shell scripting, middleware, and SQL
• * Networking experience including firewalls & VPN (SonicWALL), Wi-Fi management, network switch configuration (VLANs and trunking), and multi-switch topologies (Dell managed switches)
• * Familiarity with Linux via the command line (required)
• * Strong oral and written communication skills, including explaining plans or issues to non-technical teams in a distributed, remote setting
• * Reliable home office with high-speed internet, and ability to travel up to 10–25% (clients generally within the United States)
• * Ability to provide on-call support with flexible hours, identify risks, and quickly resolve time-sensitive issues
• * Experience tuning hardware and software configurations for local and client environments
• * Ability to create and define metrics that accurately reflect the current state of a process
• * Prolonged periods of sitting or remaining stationary while working on a computer
• * Frequent use of hands and fingers to operate a keyboard, mouse, and other computer equipment
• * Ability to view a computer screen for extended periods, including close vision and the ability to adjust focus
• * Constant communication via video conferencing, telephone, and written correspondence; must be able to exchange accurate information
• * Occasional lifting, moving, or setting up of computer or network equipment weighing up to 25 pounds
• * Occasional bending, stooping, kneeling, or reaching when installing, cabling, or servicing hardware in a data center or client environment during periodic travel
• * Availability to work flexible hours, including occasional evenings, weekends, and on-call rotations, in support of business-critical activities

Nice to Haves

• * Management of clustered environments
• * Monitoring and scripted deployment of applications
• * Performance tuning and monitoring
• * Experience managing virtualized infrastructure
• * VMWare vCenter, ESXi, Workstation, and Player
• * Oracle VM and OVM Manager
• * Veeam Backup and Restore
• * Oracle Database Administration experience
• * Experience supporting Microsoft Office and related applications
• * DNS and name registration
• * Active Directory, both GUI and PowerShell manipulation
• * Knowledge of the Oracle Utilities product suite and the energy industry

Benefits

• Fully remote position
• Flexible hours and schedule for on-call support
• Reliable home office with high-speed internet
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job