Summary
Red Hat provides enterprise open source software solutions, including Linux, cloud, container, and Kubernetes technologies. The Consultant will deliver hands-on technical implementations and enablement for customers, support scalable enterprise technology infrastructures, and help promote Red Hat solutions through technical expertise and consulting skills.
Responsibilities
- Support customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions
- Continuously learn, grow, and adapt to new skills and technologies
- Travel frequently (20-30 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers
- Understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance
- Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification
- Gain exposure and collaboration within Red Hat Customer Success & the larger organization through everyday networking and community events
- Collaborate on the successful delivery of customer projects as a technical contributor through expertise on Red Hat’s technologies
- Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies
- Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups
- Successfully implementing complex, enterprise solutions in customer environments as part of the delivery team
- Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos
Skills
- This position requires the willingness to travel up to 20-30 weeks per year on average across North America
- • Experience with delivering an implementation as part of a project team based on an architectural design
- • Demonstrated ability to contribute to a technical project, including collaborating on project timelines and maintaining project and technical documentation
- • Ability to understand stakeholder needs and set expectations regarding project timelines and scope of work
- • Experience working collaboratively across diverse teams and stakeholders
- • A desire to mentor
- • Base-level experience using and configuring Linux systems, and an understanding of configuration as code
- • Experience with scripting languages (YAML, Python, etc.)
- • Intermediate level and hands-on experience with automation technologies (ex: Ansible, Puppet, Chef, Salt, Powershell, etc)
- • Understanding of the advantages of automation in a complex environment
- • Some experience using or configuring cloud technologies, including container management and/or orchestration
- Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship
- • Previous exposure to or practical experience with Ansible Automation Platform is a plus for applicants
- • Possesses an intermediate-level understanding of technologies related to core IT systems and concepts such as infrastructure, networking, storage, and security
Qualifications
Must Haves
- This position requires the willingness to travel up to 20-30 weeks per year on average across North America
- • Experience with delivering an implementation as part of a project team based on an architectural design
- • Demonstrated ability to contribute to a technical project, including collaborating on project timelines and maintaining project and technical documentation
- • Ability to understand stakeholder needs and set expectations regarding project timelines and scope of work
- • Experience working collaboratively across diverse teams and stakeholders
- • A desire to mentor
- • Base-level experience using and configuring Linux systems, and an understanding of configuration as code
- • Experience with scripting languages (YAML, Python, etc.)
- • Intermediate level and hands-on experience with automation technologies (ex: Ansible, Puppet, Chef, Salt, Powershell, etc)
- • Understanding of the advantages of automation in a complex environment
- • Some experience using or configuring cloud technologies, including container management and/or orchestration
- Red Hat will not be providing visa sponsorship for this position. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship
Nice to Haves
- • Previous exposure to or practical experience with Ansible Automation Platform is a plus for applicants
- • Possesses an intermediate-level understanding of technologies related to core IT systems and concepts such as infrastructure, networking, storage, and security
Benefits
- Comprehensive medical, dental, and vision coverage (applicable to full time, permanent associates at Red Hat located in the United States)
- Flexible Spending Account - healthcare and dependent care (applicable to full time, permanent associates at Red Hat located in the United States)
- Health Savings Account - high deductible medical plan (applicable to full time, permanent associates at Red Hat located in the United States)
- Retirement 401(k) with employer match (applicable to full time, permanent associates at Red Hat located in the United States)
- Paid time off and holidays (applicable to full time, permanent associates at Red Hat located in the United States)
- Paid parental leave plans for all new parents (applicable to full time, permanent associates at Red Hat located in the United States)
- Leave benefits including disability, paid family medical leave, and paid military leave (applicable to full time, permanent associates at Red Hat located in the United States)
- Employee stock purchase plan (applicable to full time, permanent associates at Red Hat located in the United States)
- Family planning reimbursement (applicable to full time, permanent associates at Red Hat located in the United States)
- Tuition reimbursement (applicable to full time, permanent associates at Red Hat located in the United States)
- Transportation expense account (applicable to full time, permanent associates at Red Hat located in the United States)
- Employee assistance program (applicable to full time, permanent associates at Red Hat located in the United States)
- This position may also be eligible for bonus, commission, and/or equity.
- An intensive customized training program on Red Hat technologies and Customer Success solutions
- Red Hat certification
- Enablements designed and taught by Red Hat experts
- Associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.