Communications Administrator

Summary

Reliant Mission is a nondenominational Christian mission organization that partners with churches and nonprofit ministries to train and equip missionaries. The Communications Administrator executes internal and external communications, manages content calendars, social media, email campaigns, and website updates, and coordinates communications projects across teams and with external vendors.

Responsibilities

• Own execution of Reliant's content calendar: build the schedule, keep it full, and keep it moving
• Collaborate with key stakeholders to build content that empowers ministries while increasing awareness and fostering new relationships
• Collaborate with Reliant staff and external writers to create targeted content, including articles, by brainstorming topics, assigning authors, and managing deadlines
• Review and edit all content to align with Reliant's standards for tone, consistency, and professionalism
• Create, manage, and refine recruitment-focused content collateral
• Ensure that all growth partners are supplied with proper materials (flyers, PDFs, etc.) to support growth initiatives, work with stakeholders for input, and handle distribution in a remote setting
• Keep Reliant's public-facing information current
• Update Reliant's website content as needed
• Keep Reliant's profiles current across key associations, certifications, and directories
• Execute and refine Reliant's social media presence & email campaigns
• Coordinate with external contractors on key growth initiatives including lead magnets and drip campaigns
• Track and report how content and channels are performing
• Run the systems and processes behind communication requests across teams, ensuring needs are met and tracked
• Manage Reliant's internal communications calendar, covering both regular and large-project communication to Central staff and the field
• Keep Reliant's core communication system and process documentation current, flagging where changes are needed and implementing them with the Advancement Team Lead
• Administer staff email communication tools (e.g., MailChimp)
• Monitor the Communications inbox and respond to requests
• Ensure all internal communications adhere to Reliant's standards for tone, consistency, and professionalism
• Manage communication efforts for Reliant's recurring annual projects, including the Annual Ministry Report, Open Enrollment insurance communications, Year-End Giving Appeals, staff and field year-end gifts, and Annual Required Education and HR/Benefits updates
• Collaborate with Process and Program Teams to develop content
• Coordinate outsourced design and media work, and the vendors behind it
• Attend one to two Advancement team events annually to engage with potential partners and better understand the audiences we write for
• Seasonally provide administrative support for partnership development, including tracking conference assets, deadlines, and travel logistics
• Contribute to annual budget planning for communications

Skills

• The ideal candidate is a Christian with formal training, or equivalent experience, in communications
• Mature interpersonal skills
• Strong self-management
• The judgment to take a clear direction and build something good from it
• Agrees with Reliant's Statement of Faith, Core Values, and Code of Conduct
• Formal training, or equivalent experience, in communications
• Aptitude for managing communications and projects across multiple teams
• Works well with others and is an effective collaborator with excellent interpersonal skills
• Effectively manages and executes project plans - tracking deadlines, scheduling actions, and follow-through
• Strong attention to detail without losing sight of what the work is meant to accomplish
• Ability to respond quickly and efficiently in a fast-paced environment
• Strong sense of ownership for the things they produce
• Profess faith in Jesus Christ
• Be an active participant in a Christ-centered church
• Accept and live in accordance with the Reliant [Statement of Faith](https://solomon.reliant.org/display/AboutUs/Statement+of+Faith), [Values](https://reliant.org/about/mission-values), and [Code of Conduct](https://solomon.reliant.org/display/CE/Code+of+Conduct)
• Reflect the character of Christ; and
• Refrain from behavior which detracts from the Christian testimony of Reliant or its partners
• Experience working with printers and maintaining vendor relationships
• Proficiency in full Microsoft Suite and some experience in Adobe Creative Suite or industry-standard equivalents
• Experience working with and communicating to ministry leaders

Qualifications

Must Haves

• The ideal candidate is a Christian with formal training, or equivalent experience, in communications
• Mature interpersonal skills
• strong self-management
• the judgment to take a clear direction and build something good from it
• Agrees with Reliant's Statement of Faith, Core Values, and Code of Conduct
• Formal training, or equivalent experience, in communications
• Aptitude for managing communications and projects across multiple teams
• Works well with others and is an effective collaborator with excellent interpersonal skills
• Effectively manages and executes project plans - tracking deadlines, scheduling actions, and follow-through
• Strong attention to detail without losing sight of what the work is meant to accomplish
• Ability to respond quickly and efficiently in a fast-paced environment
• Strong sense of ownership for the things they produce
• Profess faith in Jesus Christ
• Be an active participant in a Christ-centered church
• Accept and live in accordance with the Reliant [Statement of Faith](https://solomon.reliant.org/display/AboutUs/Statement+of+Faith), [Values](https://reliant.org/about/mission-values), and [Code of Conduct](https://solomon.reliant.org/display/CE/Code+of+Conduct)
• Reflect the character of Christ; and
• Refrain from behavior which detracts from the Christian testimony of Reliant or its partners

Nice to Haves

• Experience working with printers and maintaining vendor relationships
• Proficiency in full Microsoft Suite and some experience in Adobe Creative Suite or industry-standard equivalents
• Experience working with and communicating to ministry leaders

Benefits

• Employer paid medical and dental insurance
• Life, LTD, HSA, and dependent reimbursement account
• Matching 403b retirement plan
• Paid time off
• Paid maternity and parental leave
• Additional paid time for missions work and a paid 'Day with God'
• Annual Central staff retreat