At Root16 Reply, our company is built around two things…our people and our clients. While other firms spend most of their time worrying about things like expanding their footprint and bottom line, we’re more concerned about doing what’s right for our employees and our clients. We want to do everything in our power to make sure our clients, our team, and our organization, are successful. We’re looking to build true partnerships, and tackle challenges with our clients head-on; bringing our people, vision, and experience to the forefront. We take great pride in our work, and have fun doing it.
*We do not provide sponsorship or hire students who are currently on OPT, F-1 or J-1 student visas.
Who we are:
We are technologists We are customer engagement enthusiastsWe are listeners and researchersWe are doers, thinkers and problem solversWe are collaborative and cooperativeWe are accountable to one another – and for one anotherWhat we look for:
People who are smart, honest and genuinePeople who take pride in their workPeople willing to do what it takes and think outside the boxPeople who are life-long learners and help others learn along the wayPeople who laugh and don’t take themselves too seriouslyPeople who do right by othersPeople who appreciate the abilities and differences of othersPeople who want to participate in building a positive work culture What we offer:
Collaborative environment without politics, micro-management or burdensome tools and processesRemote or hybrid options, flexible work environment with social events Empowerment to make your markGrowth defined by experiences, not tenure or rankInvest in Your Nest benefit to upgrade home officeWellness benefit for gym membership or home exercise equipmentLearning allowance for classes, training or personal pursuitDiscretionary Unlimited PTO, 11 paid holidays, birthday off and summer hoursMonthly cell phone / internet allowanceExcellent medical, vision and dental benefits plus 401K with company matchEducation, certifications and trainingCasual dress Responsibilities:
This role is 100% manual testingEngage with delivery teams via the Agile delivery processesReview deployed user stories and acceptance criteriaCreate and execute detailed, comprehensive Test Plans for user stories and associated acceptance criteriaEstablish and maintain traceability of requirements through test plans and casesPerform in-depth research to define the cause of the problem and offers solutions to the development team to resolve the problemWork closely with developers and/or project managers to reproduce, isolate, and resolve product anomalies or design issuesEnsure that test plans and cases fully exercise every aspect of the solutionExecute smoke/regression testing for each releaseSupport and consult with other engineering departments to support their build and QA processesRequirements:
1-5 years of hands-on QA manual testing experience in a client and/or web services environment, while adhering to Agile methodologiesWriting clear, concise detail-oriented test plans and test cases (Azure Dev Ops experience is a plus)Ability to understand and create test plans from specifications or verbal communicationsLiaison with development, project management, and customer supportWillingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the Power Platform*We do not provide sponsorship or hire students who are currently on OPT, F-1 or J-1 student visas. Nice to have:
Bachelor's degree preferredBackground in one or more of the following Microsoft products: Dynamics 365 Sales, Marketing/CIJ, Customer Service, Portals, Customer Insights or Power PlatformKnowledge of HTML, CSS and JavaScriptExperience with GitHub Copilot and Claude code