Paving the Road to Success!
System Support Technician – Internship – Goshen, IN
Join Rieth-Riley and help our team Pave the Road to Success! Rieth-Riley is a team of motivated, highly qualified individuals who are committed to the success of each and every project. The employee owners at Rieth-Riley proudly remain dedicated to moving forward. It's the way we think, the way we act — the way we approach every asphalt, concrete, bridge, and all construction projects. We are a 100% employee owned company. So, we truly think like owners and take personal pride and care in every project we construct. We offer full time paid internships.
SUMMARYProvide technical support for users, assist System Support Staff, Help Desk, and administrative functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Enter Help Desk work orders and answer Help Desk Support Line.• Install and modify systems and system upgrades as needed for all PCs/iPads as directed.• Troubleshoot problems with office personnel regarding system hardware and software problems.• Code all IT bills for payment.• Maintain equipment inventory• Generate all IT Department Purchase Orders.• Order equipment as directed by System Support Supervisor. • Keep user and departmental procedures current.• Special projects as assigned by the IT Manager or System Support Supervisor. • Additional duties/responsibilities as defined by the supervisor.
Qualifications• Pursuing a bachelor’s degree in Computer Science and or Information Systems preferred• Strong quantitative and analytical skills• Must have good organization skills• Must be quick to adapt and able to thrive in a fast paced, high pressure environment• Good PC skills--proficiency in Microsoft Word and Excel essential.• Problem solving skills with attention to detail• Self-motivated; ability to work independently• Good written and verbal communication skills
Equal Opportunity Employer - M/F/Disability/Veteran