Duck Creek Developer II

Summary

Root Signa is presented as a digital transformation and IT services partner specializing in the property and casualty insurance market. The Duck Creek Developer II – Billing will develop and support customized Duck Creek Billing applications, integrations, and configurations while resolving complex customer issues. The role also involves collaborating across teams, participating in code reviews, and mentoring junior developers.

Responsibilities

• Engage with clients and internal stakeholders to understand their needs, ask thoughtful questions, and deliver high-quality work
• Develop customized Duck Creek Billing solutions through ManuScript configuration, including more complex components and integrations
• Apply your knowledge of the Duck Creek Billing Product, including Author, Express, Server, User Admin, Billing, and Billing Integration
• Develop and optimize SQL-based queries to support Billing development and troubleshooting
• Investigate and resolve complex customer issues, collaborating with senior developers when appropriate
• Assist with planning and designing solutions that align future capabilities with client functional and technical strategies
• Participate in code reviews to support quality and consistency across the development team
• Follow department coding standards and software development best practices
• Collaborate with cross-functional teams throughout the software development lifecycle, including within an Agile environment
• Use available tools and technology, including AI, to improve efficiency and accuracy
• Provide guidance, mentorship, and support to junior-level team members
• Continue developing your technical expertise while contributing to the growth and development of those around you

Skills

• 3–5 years of industry experience or equivalent training
• At least 3 years of experience with Duck Creek Billing or related Duck Creek product lines, including development experience with Duck Creek Toolsets. Industry training may substitute for Duck Creek experience in some cases
• Proficient to advanced knowledge of the Duck Creek Billing Product, including Author, Express, Server, User Admin, Billing, and Billing Integration
• Thorough understanding of Duck Creek ManuScript components and the ability to translate business needs into ManuScript Inheritance structures and technical components
• Hands-on experience with Duck Creek Author, including Fields, Pages, Forms, and Tables
• Hands-on experience with Duck Creek debugging tools, including TraceMonitor, ExampleUtil (including TSV), Data Tester, and Processing Exceptions
• Experience using Duck Creek Skins
• Experience using C#-based custom business objects
• Proficiency using the Duck Creek API
• Experience using Duck Creek Anywhere
• Experience with SOAP and REST APIs
• Experience with multiple Duck Creek product versions
• Experience with XML or a similar programming language
• Experience with SQL Server, including Stored Procedures, Triggers, User Defined Functions/Types, Cursors, and XQueries
• Experience with Billing Services, including Scheduled Activities and Async Queue
• Proficient use of source control
• Experience with project management and issue-tracking systems such as ADO/JIRA
• Understanding of the methods, timing, and reasons behind versioning
• Microsoft Office 365 experience is required
• Full knowledge of the software development lifecycle, including an Agile environment
• Excellent written and verbal communication skills with strong attention to detail
• Highly motivated, team-oriented, and a self-starter
• Ability to work independently and effectively in a team environment
• Strong organizational, prioritization, and time-management skills
• Ability to mentor and support junior-level team members
• Bachelor's degree or higher in Business or Computer Information Systems preferred, although relevant work experience will be considered

Qualifications

Must Haves

• 3–5 years of industry experience or equivalent training
• At least 3 years of experience with Duck Creek Billing or related Duck Creek product lines, including development experience with Duck Creek Toolsets. Industry training may substitute for Duck Creek experience in some cases
• Proficient to advanced knowledge of the Duck Creek Billing Product, including Author, Express, Server, User Admin, Billing, and Billing Integration
• Thorough understanding of Duck Creek ManuScript components and the ability to translate business needs into ManuScript Inheritance structures and technical components
• Hands-on experience with Duck Creek Author, including Fields, Pages, Forms, and Tables
• Hands-on experience with Duck Creek debugging tools, including TraceMonitor, ExampleUtil (including TSV), Data Tester, and Processing Exceptions
• Experience using Duck Creek Skins
• Experience using C#-based custom business objects
• Proficiency using the Duck Creek API
• Experience using Duck Creek Anywhere
• Experience with SOAP and REST APIs
• Experience with multiple Duck Creek product versions
• Experience with XML or a similar programming language
• Experience with SQL Server, including Stored Procedures, Triggers, User Defined Functions/Types, Cursors, and XQueries
• Experience with Billing Services, including Scheduled Activities and Async Queue
• Proficient use of source control
• Experience with project management and issue-tracking systems such as ADO/JIRA
• Understanding of the methods, timing, and reasons behind versioning
• Microsoft Office 365 experience is required
• Full knowledge of the software development lifecycle, including an Agile environment
• Excellent written and verbal communication skills with strong attention to detail
• Highly motivated, team-oriented, and a self-starter
• Ability to work independently and effectively in a team environment
• Strong organizational, prioritization, and time-management skills
• Ability to mentor and support junior-level team members

Nice to Haves

• Bachelor's degree or higher in Business or Computer Information Systems preferred, although relevant work experience will be considered

Benefits

• Annual bonus
• Comprehensive and inclusive health benefits
• Flexible working arrangements
• Opportunities for internal advancement and career development
• Relaxed office environment with casual dress code
• Company sponsored activities and team building events
• PTO & paid company holidays
• Traditional & Roth 401k with a 5% company match
• Physical and mental wellness program