QA Specialist

Summary

Ruby Labs creates and operates consumer products across the health, education, and entertainment industries. The Mid-Level QA Specialist will own product quality by testing web and mobile applications, automating test suites, validating APIs and data, investigating customer issues, and integrating quality checks into development workflows.

Responsibilities

• Test web applications and native Android and iOS applications
• Design and execute comprehensive test plans for new features, covering functional, regression, edge cases, and end-to-end scenarios using Playwright and TypeScript
• Perform exploratory and risk-based testing to uncover issues that scripted tests miss
• Act as the first line of investigation for customer complaints – reproduce the issue, reconstruct the user's session from available data, and determine whether it's a product defect, a data issue, or a third-party failure before escalating to engineering
• Integrate automated tests into CI/CD pipelines to enforce quality gates on every merge
• Validate backend APIs using Postman or equivalent tools
• Use SQL queries to verify data correctness and integrity at the database (Postgres) level
• Validate complete user flows across every system they touch – the product itself, Mixpanel analytics, the payment provider's dashboard, [Customer.io](http://Customer.io) email data, and the database
• Document bugs with precision – clear reproduction steps, environment and build details, logs, and screenshots
• Prioritize issues by severity and impact, communicating urgently when critical paths are affected

Skills

• • 3+ years of hands-on QA experience in a product or SaaS environment
• • Solid experience with API testing using Postman or a similar tool
• • Working knowledge of SQL for data validation and backend verification
• • Experience testing subscription funnels, checkout flows, or payment systems
• • Excellent attention to detail and a methodical, structured approach to testing
• • Strong ownership mindset – you do not wait to be told something is broken
• • Comfortable working remotely in a fast-paced, high-expectation environment
• • Fluent English, written and spoken
• Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
• • Strong experience with test automation – Playwright + TypeScript strongly preferred
• • Experience with performance or load testing tools (k6, Locust, or similar)
• • Familiarity with CI/CD pipelines, particularly GitHub Actions
• • Experience with monitoring and observability tools such as Sentry or Better Stack
• • Background in fintech, subscription, or health/wellness digital products
• • ISTQB or equivalent QA certification

Qualifications

Must Haves

• • 3+ years of hands-on QA experience in a product or SaaS environment
• • Solid experience with API testing using Postman or a similar tool
• • Working knowledge of SQL for data validation and backend verification
• • Experience testing subscription funnels, checkout flows, or payment systems
• • Excellent attention to detail and a methodical, structured approach to testing
• • Strong ownership mindset – you do not wait to be told something is broken
• • Comfortable working remotely in a fast-paced, high-expectation environment
• • Fluent English, written and spoken
• Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET

Nice to Haves

• • Strong experience with test automation – Playwright + TypeScript strongly preferred
• • Experience with performance or load testing tools (k6, Locust, or similar)
• • Familiarity with CI/CD pipelines, particularly GitHub Actions
• • Experience with monitoring and observability tools such as Sentry or Better Stack
• • Background in fintech, subscription, or health/wellness digital products
• • ISTQB or equivalent QA certification

Benefits

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.
• Personal and professional growth opportunities