Technical Intern

Summary

SAIC is seeking interns for Summer 2026, providing an exciting opportunity to work on cutting-edge projects and gain hands-on experience in the field. This paid internship is part of the Network and ITSM Team, where interns will support various technical projects and develop key skills in a collaborative environment.

Responsibilities

• Contribute individually and/or as a team member to support our customer’s unique mission needs
• Work with key stakeholders to accomplish goals and objectives to support SAIC’s project/program portfolio
• Build awareness and experience of key capability skills in support of SAIC business efforts
• Conduct data and process analysis to support development of key solutions
• Participate in team meetings and contribute to discussions in these technical fields
• Incident Management
• Problem Management
• Change Management
• Configuration Management
• Asset Management
• Knowledge Base Management
• Process and Procedure Documentation
• Reporting
• ServiceNow Management
• Service Delivery Management
• Assist in Network Monitoring and Troubleshooting: Support the Network team in monitoring network performance and diagnosing issues, including identifying and resolving connectivity problems, latency, and bandwidth usage
• Participate in Network Equipment Configuration and Deployment: Gain hands-on experience in configuring routers, switches, firewalls, and other networking equipment, ensuring compliance with departmental standards and project requirements
• Document Network Operations and Processes: Contribute to creating and maintaining detailed network diagrams, system documentation, and customer-facing reports to support operational accuracy and continuity
• Incident Management Analyst will review, monitor and report on adherence, and provide support as required
• Be involved in driving root cause investigations for high impact/high visibility issues
• Collaboratively develop creative and meaningful resolutions to problems, creating the best results for our customers and the company
• Contribute to the design of new processes, data modeling, reports, policies, and procedures across operational, support, and other adjacent teams
• Assist in collecting, verifying, and updating Configuration Items (CIs) in the CMDB
• Ensure data accuracy, completeness, and consistency in ServiceNow CMDB records
• Collaborate with IT teams to identify and document infrastructure components, relationships, and dependencies
• Assist in collecting, verifying, and updating Configuration Items (CIs) in the CMDB

Skills

• Current enrollment in a Bachelor's or Master's degree program in Computer Science, Information Systems, Cyber Security, AI/ML, Engineering, or a related technical field with one year or more of college coursework completed
• A cumulative GPA of 3.0 or higher, which is reflective of all college coursework
• Strong technical background and understanding of network management and engineering
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Have a passion for a career in technology
• U.S. Citizen

Qualifications

Must Haves

• Current enrollment in a Bachelor's or Master's degree program in Computer Science, Information Systems, Cyber Security, AI/ML, Engineering, or a related technical field with one year or more of college coursework completed
• A cumulative GPA of 3.0 or higher, which is reflective of all college coursework
• Strong technical background and understanding of network management and engineering
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Have a passion for a career in technology
• U.S. Citizen

Benefits

• Mentorship from corporate professionals who build technical solutions for business partners
• Training through a structured learning curriculum which includes formal Business Development professionalization and skills development
• Coaching and professional development feedback intended to enhance your skills and likelihood of success in a competitive corporate environment
• Remote