Associate Sales Engineer, SE Desk - TOLA

Summary

Samsara is the pioneer of the Connected Operations Cloud, helping organizations that depend on physical operations use IoT data to improve safety, efficiency, and sustainability. The Associate Sales Engineer will provide technical customer support, demonstrate Samsara products, explain APIs and device installations, and connect sales, product, and customer teams.

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call
• Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team
• Understand how our devices are installed (enough to explain to a prospect over the phone)
• Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand
• Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Skills

• This is a remote position open to candidates residing in the US within the TOLA region (Texas, Oklahoma, Louisiana, Arkansas) within the US except Alaska, California (non-Bay Area), Connecticut, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Denver Metro (CO), Boulder Metro (CO),Chicago Metro (IL), Austin Metro (TX), Houston Metro (TX), Dallas Metro (TX), Seattle Metro (WA), SF Bay Metros (CA), NYC Metro (NY) and Washington DC Metro. Relocation expenses will not be provided for this role
• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following: cloud software, networking, automation and control systems
• Preferred 1+ years experience working with customers in a pre-sales or support capacity
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus

Qualifications

Must Haves

• This is a remote position open to candidates residing in the US within the TOLA region (Texas, Oklahoma, Louisiana, Arkansas) within the US except Alaska, California (non-Bay Area), Connecticut, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Denver Metro (CO), Boulder Metro (CO),Chicago Metro (IL), Austin Metro (TX), Houston Metro (TX), Dallas Metro (TX), Seattle Metro (WA), SF Bay Metros (CA), NYC Metro (NY) and Washington DC Metro. Relocation expenses will not be provided for this role
• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following: cloud software, networking, automation and control systems

Nice to Haves

• Preferred 1+ years experience working with customers in a pre-sales or support capacity
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus

Benefits

• Performance-based bonus/variable pay
• Equity for eligible roles
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health plans
• Parental leave plans