PubSec Field Inside Account Executive

Summary

SHI International Corp. is a global provider of IT solutions and services. The PubSec Field Inside Account Executive builds and grows a book of business within an assigned Public Sector territory through prospecting, customer relationship management, and consultative sales. The role supports customers’ IT needs, manages sales opportunities through the full cycle, and collaborates with internal resources to deliver solutions.

Responsibilities

• Conduct cold calling and prospecting to identify potential customers
• Establish and nurture relationships via email and phone within assigned books of business
• Assist customers in selecting, deploying, and managing various aspects of their IT environment
• Address client concerns and make recommendations to help them achieve their objectives
• Quote and place orders based on customer requests
• Grow existing active buying accounts by managing projects through the entire sales cycle
• Meet or exceed monthly and quarterly production quotas
• Proactively schedule and facilitate customer meetings with SHI internal resources
• Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience
• Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges

Skills

• Ability to cold call and create new business opportunities - Basic
• Ability to grow existing customer relationships - Basic
• Ability to learn new concepts and processes quickly - Basic
• Proficiency in customer outreach and delivering tailored customer service solutions - Basic
• Proficiency in Microsoft Office Tools - Basic
• Proficiency in project management - Basic
• Minimum Bachelor's Degree or equivalent work experience
• Minimum 2 years of Customer Service and/or Inside Sales experience
• 10% of in-market travel as needed

Qualifications

Must Haves

• Ability to cold call and create new business opportunities - Basic
• Ability to grow existing customer relationships - Basic
• Ability to learn new concepts and processes quickly - Basic
• Proficiency in customer outreach and delivering tailored customer service solutions - Basic
• Proficiency in Microsoft Office Tools - Basic
• Proficiency in project management - Basic
• Minimum Bachelor's Degree or equivalent work experience
• Minimum 2 years of Customer Service and/or Inside Sales experience
• 10% of in-market travel as needed

Benefits

• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
• Medical, vision, dental, 401K, and flexible spending may be included.