Solutions Engineer - Enterprise

Summary

SHI International Corp. is a global provider of IT solutions and services. The Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions aligned with business objectives. The role also develops OEM and customer relationships, trains sales teams and customers, manages the solution practice pipeline, and identifies opportunities across data center, cloud, network, security, collaboration, and services technologies.

Responsibilities

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies
• Design and propose tailored infrastructure solutions that align with customers' business objectives
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information
• Provide product training and technical education to the sales team and customers
• Act as a trusted IT advisor for customers, partnering with Field Account Executives
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces
• Develop solutions that fit customers’ needs and budgets through strategic planning
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management
• Educate and develop sales teams on technical selling, product training, services, and technology trends

Skills

• This position is a remote position required to reside in the surrounding Madison, WI area to support business needs as determined by SHI management
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events
• Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix

Qualifications

Must Haves

• This position is a remote position required to reside in the surrounding Madison, WI area to support business needs as determined by SHI management
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events

Nice to Haves

• Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix

Benefits

• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits for employees and their families.
• World-class facilities and the technology needed to thrive, in the offices or remotely.
• Remote work arrangement for employees residing in the surrounding Madison, WI area, to support business needs as determined by SHI management.
• Medical benefits.
• Vision benefits.
• Dental benefits.
• 401(k).
• Flexible spending.