UX Researcher

Summary

Slingshot Aerospace develops data and software solutions that support safer and more secure space operations, global security, disaster response, climate monitoring, and critical infrastructure. The UX Researcher will lead end-to-end user research, generate actionable insights, and influence product strategy and design across multiple product teams. The role involves mixed-methods research, cross-functional collaboration, and advocating for user-centered development in complex, high-stakes environments.

Responsibilities

• Take ownership of end-to-end research studies, including scoping, participant recruitment, methodology selection, facilitation, and analysis, across the full product lifecycle
• Frame research questions that address product uncertainties and business goals in collaboration with product, design, engineering, and growth
• Contribute to roadmap planning by surfacing user needs, pain points, and opportunity areas grounded in data
• Conduct mixed-methods research (e.g., interviews, usability tests, surveys, field studies, A/B testing, etc.) and synthesize findings into clear, actionable insights
• Support product teams with rapid evaluative testing, continuous discovery practices, and post-launch learnings
• Partner with data analysts and designers to triangulate findings and ensure insights reflect user behavior, attitudes, and context
• Translate insights into frameworks, personas, journey maps, or recommendations that support product decisions and roadmap prioritization
• Present findings clearly and persuasively to cross-functional teams, fostering a shared understanding of user needs
• Build empathy through storytelling, facilitated workshops, and embedded collaboration with teams
• Work closely with design, product, engineering, marketing, and customer success teams to ensure user insights are integrated into design and business processes
• Collaborate with research peers to refine internal methodologies, templates, and best practices
• Advocate for research and champion the voice of the user in key planning and product decisions, helping shape the culture of user-centered development
• Self-starter who takes ownership and proactively identifies research opportunities that drive value for both users and the business
• Strong project management and organizational skills; you follow through on commitments
• Willingness to dive deep into complex, technical domains (e.g., space systems, defense operations, satellite tracking)
• Present and engaged with internal teams and external users, fostering trust and deep understanding

Skills

• Must be eligible to obtain or maintain US Government Security Clearance, preference given for active TS Clearance
• 3+ years of experience in UX research or a related field (e.g., design research, HCI, behavioral science, product design) with increasing scope and autonomy
• Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field
• Experience planning and executing end-to-end studies across both generative and evaluative research methods
• Proven ability to influence decisions through clear insights, storytelling, and data alignment
• US-based Candidates: we are currently only able to hire residents of the following U.S. states: AL, AZ, CA, CO, DC, FL, GA, HI, IL, IN, KS, MA, MD, MI, MN, MO, MT, NC, NJ, NM, NV, NY, OH, OK, OR, RI, TN, TX, UT, VA, WA, WI, WV We are unable to consider candidates residing in other U.S. states at this time
• Internationally-based Candidates: we are currently only able to hire residents of the following locations: United Kingdom. We are unable to consider candidates residing in other countries at this time
• Active TS Clearance
• Advanced degrees are a plus as is continued learning through research training, behavioral science certifications, or academic coursework
• Domain experience in aerospace, geospatial tech, 3D visualization, or real-time decision tools is a plus

Qualifications

Must Haves

• Must be eligible to obtain or maintain US Government Security Clearance, preference given for active TS Clearance
• 3+ years of experience in UX research or a related field (e.g., design research, HCI, behavioral science, product design) with increasing scope and autonomy
• Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field
• Experience planning and executing end-to-end studies across both generative and evaluative research methods
• Proven ability to influence decisions through clear insights, storytelling, and data alignment
• US-based Candidates: we are currently only able to hire residents of the following U.S. states: AL, AZ, CA, CO, DC, FL, GA, HI, IL, IN, KS, MA, MD, MI, MN, MO, MT, NC, NJ, NM, NV, NY, OH, OK, OR, RI, TN, TX, UT, VA, WA, WI, WV We are unable to consider candidates residing in other U.S. states at this time
• Internationally-based Candidates: we are currently only able to hire residents of the following locations: United Kingdom. We are unable to consider candidates residing in other countries at this time

Nice to Haves

• active TS Clearance
• Advanced degrees are a plus as is continued learning through research training, behavioral science certifications, or academic coursework
• Domain experience in aerospace, geospatial tech, 3D visualization, or real-time decision tools is a plus