Junior Data Analytics & Reporting Specialist (5588)

Summary

SMX is a team of technical and domain experts focused on enabling secure mission acceleration through technology and digital transformation. The company is seeking a Junior Data Analytics & Reporting Specialist to support analytics tools, reporting workflows, and the transition from BusinessObjects to the ARES environment. The role involves Tier 1 support, process improvement, testing, documentation, data validation, and learning platforms such as Power BI and Power Apps.

Responsibilities

• Serve as Tier 1 help desk support for team tools, solutions, and automations
• Support process streamlining by identifying inefficiencies within Tier 1 workflows and building simple automations or enhancements
• Contribute to team operational readiness, process improvement initiatives, and user support activities
• Participate in testing activities for new analytics solutions and automations
• Monitor and maintain Teams channel announcements, communications, and knowledge-sharing content
• Assist with light reporting tasks, data validation, and documentation
• Collaborate with senior analysts and developers to learn Power Apps, Power BI automation, and ARES platform capabilities
• Provide organized, timely follow-up on assigned tasks, escalating questions or issues appropriately
• Maintain clear, accurate notes and documentation to support repeatable processes

Skills

• * Secret clearance
• * Demonstrated capacity to learn rapidly and independently
• * Strong listening skills with excellent retention and follow-through
• * Conscientious, accountable, and reliable work habits
• * Ability to manage tasks with minimal oversight while knowing when to seek assistance
• * Strong communication skills, both verbal and written
• * Customer-service mindset, especially in Tier 1 support interactions
• * Proactive curiosity and interest in automation, efficiency, and modern data technologies
• * Ability to work collaboratively with a multidisciplinary analytics and development team
• * Attention to detail and an organized approach to problem-solving
• * Comfort operating in evolving technical environments and learning new platforms as they emerge
• * Willingness to contribute to documentation, playbooks, and team knowledge repositories
• * Ability to multitask and prioritize in a structured, high-visibility environment
• * Growth mindset with enthusiasm for continuous professional development
• * Basic familiarity with Power BI, particularly automated workflows or refresh processes
• * Understanding of or interest in Power Apps or low/no-code automation tools
• * Exposure to cloud-based analytics environments (e.g., Azure)
• * Fundamental comfort with data visualization or structured problem-solving

Qualifications

Must Haves

• * Secret clearance
• * Demonstrated capacity to learn rapidly and independently
• * Strong listening skills with excellent retention and follow-through
• * Conscientious, accountable, and reliable work habits
• * Ability to manage tasks with minimal oversight while knowing when to seek assistance
• * Strong communication skills, both verbal and written
• * Customer-service mindset, especially in Tier 1 support interactions
• * Proactive curiosity and interest in automation, efficiency, and modern data technologies
• * Ability to work collaboratively with a multidisciplinary analytics and development team
• * Attention to detail and an organized approach to problem-solving
• * Comfort operating in evolving technical environments and learning new platforms as they emerge
• * Willingness to contribute to documentation, playbooks, and team knowledge repositories
• * Ability to multitask and prioritize in a structured, high-visibility environment
• * Growth mindset with enthusiasm for continuous professional development

Nice to Haves

• * Basic familiarity with Power BI, particularly automated workflows or refresh processes
• * Understanding of or interest in Power Apps or low/no-code automation tools
• * Exposure to cloud-based analytics environments (e.g., Azure)
• * Fundamental comfort with data visualization or structured problem-solving

Benefits

• Health insurance
• Paid leave
• Retirement
• Learning & development opportunities