Summary
Socomec Group is a global leader in electrical equipment engineering and manufacturing, specializing in low-voltage energy performance, with Socomec North America overseeing its regional operations. The Strategic Deployment Manager leads customer coordination and deployment for key programs, managing stakeholder alignment, deployment planning, schedule visibility, risk mitigation, and project execution across complex multi-site data center deployments. The role serves as the primary customer-facing representative and coordinates cross-functional activities from order fulfillment through commissioning, on-site execution, and closeout.
Responsibilities
- Deliver Socomec’s Concierge Services experience through proactive communication, stakeholder coordination, issue management, and customer advocacy
- Serve as the primary customer-facing representative for assigned deployment programs
- Establish and maintain productive working relationships with customers, contractors, consultants, commissioning teams, and other project stakeholders
- Lead recurring customer meetings and provide transparent communication regarding project status, milestones, risks, and issue resolution activities
- Coordinate deployment activities across manufacturing, engineering, operations, service, and commercial teams
- Maintain alignment between customer schedules and internal production, delivery, startup, commissioning, turnover, and closeout milestones
- Maintain visibility of site readiness, construction progress, material availability, access requirements, and deployment milestones
- Conduct deployment planning and site readiness reviews to identify risks and support successful execution
- Track project deliverables, commissioning activities, customer acceptance milestones, and project closeout requirements
- Lead project closeout reviews and customer feedback discussions
- Identify project risks associated with procurement, manufacturing, logistics, scheduling, site readiness, customer requirements, and resource availability
- Coordinate mitigation plans and facilitate cross-functional communication during project issues, schedule impacts, or customer concerns
- Coordinate escalation activities and ensure engagement of appropriate organizational resources
- Demonstrate commitment to Socomec’s safety culture and safety-first operating philosophy & maintain required safety training, certifications, PPE, and site access qualifications
Skills
- Minimum 3-5 years of experience in project management, program management, operations, deployment coordination, construction coordination, or related customer-facing roles
- Experience supporting data center, mission-critical power, electrical infrastructure, industrial, manufacturing, construction, or technology deployment environments
- Experience managing complex multi-site projects, strategic customer programs, or large-scale infrastructure deployments
- Demonstrated ability to coordinate cross-functional teams within technically complex operational environments
- PMP certification or equivalent project management training
- Working knowledge of power distribution systems, UPS systems, static transfer switches, power monitoring systems, or related electrical infrastructure technologies
- Experience supporting commissioning, startup, turnover, or large-scale deployment activities within mission-critical environments
- Experience working within highly regulated, mission-critical, or operationally sensitive environments
- Strong customer relationship management and stakeholder engagement skills
- Excellent written, verbal, and presentation communication capabilities
- Strong project planning, organization, and coordination skills
- Ability to manage competing priorities within complex operational environments
- Strong problem-solving, risk management, and issue resolution capabilities
- Highly structured & organized with strong attention to details & follow-through
- Demonstrate commitment to Socomec's safety culture and safety-first operating philosophy & maintain required safety training, certifications, PPE, and site access qualifications
- Bachelor's degree in Engineering, Construction Management, Project Management, or a related discipline preferred
Qualifications
Must Haves
- Minimum 3-5 years of experience in project management, program management, operations, deployment coordination, construction coordination, or related customer-facing roles
- Experience supporting data center, mission-critical power, electrical infrastructure, industrial, manufacturing, construction, or technology deployment environments
- Experience managing complex multi-site projects, strategic customer programs, or large-scale infrastructure deployments
- Demonstrated ability to coordinate cross-functional teams within technically complex operational environments
- PMP certification or equivalent project management training
- Working knowledge of power distribution systems, UPS systems, static transfer switches, power monitoring systems, or related electrical infrastructure technologies
- Experience supporting commissioning, startup, turnover, or large-scale deployment activities within mission-critical environments
- Experience working within highly regulated, mission-critical, or operationally sensitive environments
- Strong customer relationship management and stakeholder engagement skills
- Excellent written, verbal, and presentation communication capabilities
- Strong project planning, organization, and coordination skills
- Ability to manage competing priorities within complex operational environments
- Strong problem-solving, risk management, and issue resolution capabilities
- Highly structured & organized with strong attention to details & follow-through
- Demonstrate commitment to Socomec's safety culture and safety-first operating philosophy & maintain required safety training, certifications, PPE, and site access qualifications
Nice to Haves
- Bachelor's degree in Engineering, Construction Management, Project Management, or a related discipline preferred
Benefits