Product Owner

Summary

SoftWriters develops innovative IT solutions that empower long-term care pharmacies to deliver life-saving medications more efficiently and accurately. They are seeking a Product Owner to own a product area end-to-end, defining priorities, guiding execution, and ensuring delivered work drives meaningful customer and business outcomes across a highly impactful healthcare platform.

Responsibilities

• Own and prioritize the product backlog, aligning work to customer value, business impact, and strategic goals
• Define and communicate product direction for a product area in close partnership with Product Management
• Make independent trade-off decisions across enhancements, defects, and operational needs
• Lead release planning and coordinate delivery across engineering, QA, and cross-functional teams
• Work directly with customers and stakeholders to validate needs, assumptions, and solutions
• Ensure requirements and acceptance criteria are clear, complete, and ready for development
• Monitor delivery outcomes and adjust priorities based on performance data and feedback
• Drive alignment across teams for cross-product initiatives
• Identify and prioritize opportunities to apply AI and automation to improve product workflows
• Define direction, success criteria, and guardrails for AI-enabled capabilities
• Evaluate value, feasibility, and risk when choosing between AI-driven and traditional solutions
• Communicate the value, limitations, and expectations of AI-enabled features to stakeholders

Skills

• Bachelor's degree in computer science, engineering, business, or a related field, or equivalent experience
• 2+ years of experience in software product management or product ownership roles
• Demonstrated ownership of backlog prioritization and delivery outcomes
• Experience making clear trade-off decisions across competing priorities
• Experience working directly with customers and business stakeholders to define and validate solutions
• Proven ability to lead cross-functional teams and align stakeholders
• Strong analytical, strategic thinking, and decision-making skills
• Experience delivering enterprise software solutions (on-prem, hosted, or cloud-based), preferably with complex or configurable systems
• Experience in healthcare, pharmacy, or regulated technology environments
• Experience delivering or managing features that incorporate automation or AI capabilities
• Ability to evaluate trade-offs, risks, and expected outcomes of AI-enabled solutions in an enterprise context

Qualifications

Must Haves

• Bachelor's degree in computer science, engineering, business, or a related field, or equivalent experience
• 2+ years of experience in software product management or product ownership roles
• Demonstrated ownership of backlog prioritization and delivery outcomes
• Experience making clear trade-off decisions across competing priorities
• Experience working directly with customers and business stakeholders to define and validate solutions
• Proven ability to lead cross-functional teams and align stakeholders
• Strong analytical, strategic thinking, and decision-making skills
• Experience delivering enterprise software solutions (on-prem, hosted, or cloud-based), preferably with complex or configurable systems

Nice to Haves

• Experience in healthcare, pharmacy, or regulated technology environments
• Experience delivering or managing features that incorporate automation or AI capabilities
• Ability to evaluate trade-offs, risks, and expected outcomes of AI-enabled solutions in an enterprise context

Benefits

• 100% paid parental leave
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage
• Paid parking provided
• PTO day on your birthday
• Floating holidays