Spatial Front, Inc
Posted 4 days agoVerified live 1d ago
Jr. Systems Analyst
Brief overview
Remote
UndergradOr in progress
$50k–$70k/yrStated range
2+ yrsMinimum
AWS CloudWatchAWSWindowsLinuxPublic Trust ClearanceDatabase QueryingNetwork InfrastructureFirewallsLoad BalancersSite Certificate ManagementServiceNowJiraConfluence
About the company
Spatial Front, Incspatialfront.com/pages/index.html
SFI effectively delivers the right Information Technology solutions and Business Support services using thoughtful analysis, strategic planning and precise execution.
Job description
Summary
Spatial Front, Inc. is seeking a Jr. Systems Analyst to support its government customer, the Department of Transportation. The role focuses on incident triage, AWS cloud resource monitoring and optimization, system maintenance, software releases, security updates, and resolving tier 2 and tier 3 application and system issues.
Responsibilities
- Provides incident triage and root-cause identification for application and system issues reported by FMCSA stakeholders, ensures timely fulfillment of service requests, monitors and optimizes AWS cloud resources, and collaborates with federal and state customers, developers, and IT teams
- Tailor and monitor alerts for application and system availability and performance using WhatsUp Gold and AWS Synthetic Canaries
- Maintain existing resource attributes for AWS inventory
- Utilize AWS services to identify potential process and system improvements
- Apply software patches or configuration changes to address security issues on Windows or Linux servers and systems
- Perform or coordinate storage clean-up activities on servers
- Install releases in both non-production and production environments
- Work to resolve tier 2 and tier 3 tickets, including system and application-level outages with support as needed
- Basic knowledge of querying databases
Skills
- Minimum of 2 years of IT experience with an associate degree or 5 years or more of IT experience without a degree
- US Citizenship with an active Public Trust
- Basic understanding of site certificates/renewals and CSR creations
- 2+ years of experience with AWS CloudWatch
- 2+ years of Windows and/or Linux experience
- Understanding of network infrastructures, firewalls, and load balancers
- Ability to work in a flexible and fluid environment
- Experience with IT Service Management tools, e.g., ServiceNow, Jira, Confluence, etc
Qualifications
Must Haves
- Minimum of 2 years of IT experience with an associate degree or 5 years or more of IT experience without a degree
- US Citizenship with an active Public Trust
Nice to Haves
- Basic understanding of site certificates/renewals and CSR creations
- 2+ years of experience with AWS CloudWatch
- 2+ years of Windows and/or Linux experience
- Understanding of network infrastructures, firewalls, and load balancers
- Ability to work in a flexible and fluid environment
- Experience with IT Service Management tools, e.g., ServiceNow, Jira, Confluence, etc
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