Inspections Coordinator (Remote)

Summary

South Shore Insurance Underwriters (SSIU) is a Gulf Coast–owned Managing General Agent that uses technology, underwriting expertise, and responsive service to help insurance agents find coverage for property risks. The Inspections Coordinator reviews property inspection reports, identifies discrepancies and underwriting concerns, tracks outstanding requirements, and coordinates with agents, insureds, vendors, and internal teams to ensure timely completion.

Responsibilities

• Review new business and renewal property inspection reports using established carrier guidelines
• Identify and document discrepancies, concerns, and items requiring additional review
• Track outstanding inspection requirements and follow up on missing information or documentation
• Coordinate inspection workflows and help prioritize the Inspections Processor’s workload
• Communicate with agents, insureds, and inspection vendors regarding requirements, deadlines, and next steps
• Coordinate extension requests and escalate issues that could affect carrier deadlines
• Process approved policy changes resulting from inspection findings
• Maintain accurate documentation of findings, communications, approvals, and policy changes
• Provide backup support to the Senior Inspections Coordinator and assist with team training as assigned
• Stay current on carrier requirements and help identify opportunities to improve inspection processes

Skills

• Strong attention to detail and the ability to identify discrepancies
• Clear written and verbal communication skills
• Strong organization, time management, and follow-through
• Sound judgment and the ability to recognize when additional guidance is needed
• Ability to manage multiple priorities and work independently in a remote environment
• A collaborative, service-focused approach and willingness to learn
• Familiarity with Microsoft Outlook, Word, and Excel, strong data-entry skills, and the ability to learn new systems
• Experience in insurance, inspections, underwriting support, policy processing, or a related field is preferred
• Transferable customer service or administrative experience

Qualifications

Must Haves

• Strong attention to detail and the ability to identify discrepancies
• Clear written and verbal communication skills
• Strong organization, time management, and follow-through
• Sound judgment and the ability to recognize when additional guidance is needed
• Ability to manage multiple priorities and work independently in a remote environment
• A collaborative, service-focused approach and willingness to learn
• Familiarity with Microsoft Outlook, Word, and Excel, strong data-entry skills, and the ability to learn new systems

Nice to Haves

• Experience in insurance, inspections, underwriting support, policy processing, or a related field is preferred
• transferable customer service or administrative experience

Benefits

• Company-paid BCBS health and dental coverage for full-time employees.
• 401(k) with a 4% employer match.
• Remote work arrangement.
• Generous paid time off and 12 annual paid holidays.
• Hands-on training, coaching, and professional development opportunities.