intermediate technical product manager (Nashville, TN)

Summary

Starbucks is a company that celebrates coffee and connection, and they are seeking a Technical Product Manager. In this role, you will identify business problems, define success metrics, and translate needs into clear epics and user stories for engineering teams to efficiently design and deliver solutions.

Responsibilities

• Define product value and direction by aligning business and technical objectives, setting clear priorities, and establishing product health/performance metrics and KPIs
• Translate needs into buildable work by writing well-formed epics/user stories, defining acceptance criteria and non-functional requirements (performance, scalability, resilience, usability, accessibility, security, continuity), and clarifying tradeoffs, dependencies, and constraints
• Drive delivery and outcomes through iterative Agile practices, partnering with design and engineering on sizing and planning, removing blockers, facilitating user review/acceptance, and measuring feature success post-launch to improve product health

Skills

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)
• 4+ years of experience using analytics/optimization tools to inform product planning and prioritization
• 4+ years partnering with design and engineering to deliver customer-facing features
• 4+ years building roadmaps and backlogs, writing user stories, and coordinating conflicting requirements in a fast-paced environment
• 4+ years of industry experience in a technology environment delivering complex products
• 7+ years delivering complex products in a technology environment, including cross-team roadmaps and technically complex features
• Recent experience building for web and/or mobile, and ability to read/understand code (prior programming experience a plus)
• 5+ years of hands-on product planning: technical roadmaps, story outlines, acceptance criteria, and backlog refinement at scale
• Strong ability to influence without authority, communicate clearly, and stay organized while managing competing priorities; deep familiarity with Agile practices and tools

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)
• 4+ years of experience using analytics/optimization tools to inform product planning and prioritization
• 4+ years partnering with design and engineering to deliver customer-facing features
• 4+ years building roadmaps and backlogs, writing user stories, and coordinating conflicting requirements in a fast-paced environment
• 4+ years of industry experience in a technology environment delivering complex products

Nice to Haves

• 7+ years delivering complex products in a technology environment, including cross-team roadmaps and technically complex features
• Recent experience building for web and/or mobile, and ability to read/understand code (prior programming experience a plus)
• 5+ years of hands-on product planning: technical roadmaps, story outlines, acceptance criteria, and backlog refinement at scale
• Strong ability to influence without authority, communicate clearly, and stay organized while managing competing priorities; deep familiarity with Agile practices and tools

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• Access to short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• Participation in a 401(k) retirement plan with employer match
• A discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Access to backup care and DACA reimbursement
• Vacation accrual up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above in CA, and 120 hours annually for roles below director and 200 hours annually for roles director and above in other states
• Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies