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State of Iowa - Executive Branch
Posted 73 days agoVerified live 22h ago

Program Support Intern (Driver Education Program).

Brief overview

Ankeny, IAIn-person
UndergradOr in progress
Application processingEligibility requirements understandingCustomer support via email

Job description

Summary

State of Iowa - Executive Branch is seeking a detail-oriented intern to provide support for the Driver Education Program. This position involves assisting with application processing and offering program-related guidance to participants.

Responsibilities

  • Review PTDE applications in ERMS, issue approval or denial letters, and help parents understand eligibility requirements
  • Support parents with driving log questions and program guidance through the Driver Services inbox
  • Review memorandums and addendums for new Skip the Trip proctoring locations
  • Assign new proctors with required training and distribute login credentials
  • Assist parents with ticket code issues and general questions
  • Support MVD’s Driver Education Program Manager with special projects and initiatives

Skills

  • Currently enrolled students in a degree program at an accredited educational institution
  • Organized, reliable, and comfortable handling sensitive information
  • A strong communication skills and willingness to learn program procedures

Qualifications

Must Haves

  • Currently enrolled students in a degree program at an accredited educational institution
  • Organized, reliable, and comfortable handling sensitive information
  • A strong communication skills and willingness to learn program procedures

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