Solutions Engineer - Data Center

Summary

Stefanini Group is a global technology services and staffing company. The Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions across data center, cloud, network, security, collaboration, and services domains. The role also develops OEM relationships, trains sales teams and customers, manages the solution pipeline, and identifies new technology opportunities.

Responsibilities

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies
• Design and propose tailored infrastructure solutions that align with customers' business objectives
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information
• Provide product training and technical education to the sales team and customers
• Act as a trusted IT advisor for customers, partnering with Field Account Executives
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces
• Develop solutions that fit customers' needs and budgets through strategic planning
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management
• Educate and develop sales teams on technical selling, product training, services, and technology trends

Skills

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others
• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods
• Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management
• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to Corporate, Partner, and Customer Events
• This position is a remote position required to reside in the surrounding New Jersey, New York City, to support business needs as determined by client's management
• Advanced certification in one or more of the following mainstream technologies preferred:
• Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix

Qualifications

Must Haves

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others
• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods
• Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management
• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results
• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to Corporate, Partner, and Customer Events
• This position is a remote position required to reside in the surrounding New Jersey, New York City, to support business needs as determined by client's management

Nice to Haves

• Advanced certification in one or more of the following mainstream technologies preferred:
• Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix

Benefits

• This position is a remote position required to reside in the surrounding New Jersey, New York City, to support business needs as determined by client's management.