Strategic Data Systems
Posted 139 days agoVerified live 2d ago
IT Specialist
Brief overview
San Diego, CAIn-person
$60k–$70k/yrStated range
3 H-1B approvalsDept. of Labor
IT supportHelp desk supportSystems administrationTroubleshooting printers and workstationsTicketing systems (Salesforce, ServiceNow)User account access managementOnboarding supportAsset trackingMicrosoft Office (Excel, PowerPoint)Verbal and written communicationOrganizational skillsAnalytical and problem-solving skillsTime managementAttention to detailGovernment or DoD environment support
About the company
Strategic Data Systemssdatasystems.com
Strategic Data Systems is an information technology company that provides database administration services.
Visa sponsorship history
2 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.3H-1B approved
100%approval rate
2new H-1B hires
$160,160median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20251
20262
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20261
Top sponsored roles
Software Engineer API Developer V
Job description
Summary
Strategic Data Systems is looking for an IT Specialist to support the MNCC program at Naval Air Station North Island in San Diego, CA. The role involves providing technical and administrative support to ensure personnel have the necessary systems access and resources, while maintaining accountability of IT assets and coordinating with stakeholders to resolve technical issues.
Responsibilities
- Serve as a liaison between end users and U.S. Navy system owners
- Provide Tier 1 technical support and basic troubleshooting for computers, peripherals, and user issues
- Assist with incident resolution and track technical issues through completion
- Submit, monitor, and track IT-related tickets in systems such as Salesforce and ServiceNow (SNOW)
- Support issues involving systems and applications such as BOL, Outlook, NSIPS, and other government or enterprise platforms
- Connect, reconnect, and relocate workstations on the network as needed
- Assist with procurement, inventory, and accountability of IT assets and office equipment
- Assist with procurement and tracking of office supplies
- Prepare and transmit documentation required to obtain personnel system and base access
- Maintain spreadsheets and databases used to track personnel access, inventory, and related administrative actions
- Communicate with leadership and government stakeholders regarding access, inventory, and IT support needs
- Partner with the recruiting team to support onboarding and new hire processing
Skills
- CompTIA Security+ certification required
- Experience providing IT support, help desk support, or systems administration support
- Working knowledge of IT systems, computer hardware, networks, and related technologies
- Knowledge of IT administration best practices and system security principles
- Experience troubleshooting printers, workstations, and common office technology
- Strong verbal and written communication skills
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Strong analytical, problem-solving, and time management skills
- High attention to detail
- Proficiency with Microsoft Office, including Excel and PowerPoint
- Experience supporting government, military, or DoD environments
- Familiarity with Salesforce, ServiceNow, or similar ticketing systems
- Experience supporting user account access, onboarding, and asset tracking processes
Qualifications
Must Haves
- CompTIA Security+ certification required
- Experience providing IT support, help desk support, or systems administration support
- Working knowledge of IT systems, computer hardware, networks, and related technologies
- Knowledge of IT administration best practices and system security principles
- Experience troubleshooting printers, workstations, and common office technology
- Strong verbal and written communication skills
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Strong analytical, problem-solving, and time management skills
- High attention to detail
- Proficiency with Microsoft Office, including Excel and PowerPoint
Nice to Haves
- Experience supporting government, military, or DoD environments
- Familiarity with Salesforce, ServiceNow, or similar ticketing systems
- Experience supporting user account access, onboarding, and asset tracking processes
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