Forward Deployed Engineer

Summary

Taktile is redefining how financial institutions use AI to make critical decisions, and they're growing fast. As a Forward Deployed Engineer, you'll own the technical journey from customer onboarding to production-grade AI deployments that deliver real business impact.

Responsibilities

• Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers
• You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization

Skills

• 2+ years of engineering or technical deployment experience that includes customer-facing work
• Strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science
• Write and review production-grade Python and SQL
• Strong command of REST API design and integrations
• Excel at breaking down complex problems and making quick, well-informed decisions even under pressure
• Build strong relationships with both technical and business stakeholders at all levels
• Collaborative, curious, and low-ego
• Open to a hybrid work model and can work from NYC office at least three days per week
• 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company
• Experience in building AI applications within financial services
• Experience in applying and optimizing statistical and machine learning models to solve business problems
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP)

Qualifications

Must Haves

• 2+ years of engineering or technical deployment experience that includes customer-facing work
• Strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science
• Write and review production-grade Python and SQL
• Strong command of REST API design and integrations
• Excel at breaking down complex problems and making quick, well-informed decisions even under pressure
• Build strong relationships with both technical and business stakeholders at all levels
• Collaborative, curious, and low-ego
• Open to a hybrid work model and can work from NYC office at least three days per week

Nice to Haves

• 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company
• Experience in building AI applications within financial services
• Experience in applying and optimizing statistical and machine learning models to solve business problems
• Experience with at least one of the major cloud platforms (AWS, Azure, GCP)

Benefits

• Receive a top-of-market equity and cash compensation package.
• Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
• Use the equipment of your choice including meaningful home office set-up.