Talent Vine logo
Talent Vine
Posted 83 days agoVerified live 1d ago

Forward Deployed Engineer (AI Agents)

Brief overview

San Francisco, CAIn-person

About the company

Talent Vine logo
Talent Vinetalent-vine.io

Founded on integrity, Talent Vine is the “anti-agency” recruiting firm empowering early and growth stage companies with the support needed to find the right talent for the right role at the right time.

Job description

Summary

Talent Vine is a fast-growing Series B AI startup building a highly configurable, self-hosted voice AI platform. They are seeking a Customer Solutions Engineer to work directly with customers to create reliable, production-grade AI agents that drive measurable business impact.

Responsibilities

  • Design and build conversational workflows using a no-code / low-code AI platform
  • Write, test, and iterate on prompts that drive consistent agent behavior
  • Introduce determinism using variables, control flow, and lightweight scripting
  • Translate ambiguous customer needs into concrete, measurable outcomes
  • Optimize agent performance against real KPIs (conversion, resolution, deflection)
  • Partner directly with customer stakeholders to deploy, refine, and scale solutions
  • Turn successful patterns into reusable playbooks and best practices

Skills

  • Experience automating workflows, building systems, or shipping technical solutions
  • Comfort operating in ambiguity and owning problems end-to-end
  • Strong written communication and command of language
  • Outcome-oriented thinking (inputs → outputs → metrics)
  • Technical fluency (scripting, APIs, logic), even without a formal SWE background
  • Fast learner with high ownership and bias to action
  • Experience with LLMs, prompts, or agent-based systems
  • Background in solutions engineering, customer engineering, or technical ops
  • Startup or founder experience
  • Exposure to regulated industries or complex business workflows

Qualifications

Must Haves

  • Experience automating workflows, building systems, or shipping technical solutions
  • Comfort operating in ambiguity and owning problems end-to-end
  • Strong written communication and command of language
  • Outcome-oriented thinking (inputs → outputs → metrics)
  • Technical fluency (scripting, APIs, logic), even without a formal SWE background
  • Fast learner with high ownership and bias to action

Nice to Haves

  • Experience with LLMs, prompts, or agent-based systems
  • Background in solutions engineering, customer engineering, or technical ops
  • Startup or founder experience
  • Exposure to regulated industries or complex business workflows

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