UX Designer

Summary

Talkspace is an online therapy company focused on expanding access to quality mental healthcare. The UX Designer will design and evolve customer-facing experiences across web, iOS, and Android, partnering with product, engineering, research, and other cross-functional teams to deliver intuitive, accessible, and growth-oriented products.

Responsibilities

• Design end-to-end user experiences across web, iOS, and Android — from early concept and user flows through wireframes, prototypes, and production-ready design files
• Partner with Product Managers and Engineering to scope, design, and ship new features and funnels, as well as improvements to existing customer-facing product lines
• Design and support conversion and growth experiments (e.g., onboarding, sign-up, and checkout flows) as well as features that drive engagement and retention and reduce churn
• Create wireframes, interactive prototypes, and high-fidelity mockups in Figma, and maintain organized, up-to-date design files and documentation
• Contribute to and help evolve Talkspace's design system, ensuring consistency and reusability across platforms
• Support and help execute user research and usability testing; translate findings and data-driven insights into concrete design decisions
• Apply accessibility and platform-specific best practices (iOS, Android, Web) to ensure designs are intuitive, inclusive, and technically feasible
• Incorporate motion, audio, and animation thoughtfully where they improve the user experience
• Present design rationale and recommendations clearly to cross-functional stakeholders, incorporating feedback and building consensus
• Collaborate with Product, Engineering, Marketing, Data/Analytics, and Brand to ensure designs are aligned, technically sound, and on-brand
• Stay current on UX, interaction design, and visual design trends, bringing fresh thinking to the team

Skills

• 4+ years of experience as a UX Designer creating digital-first products (iOS, Android, and web), ideally in mass-market digital consumer products/apps, subscription-based, or e-commerce. Prior experience with digital healthcare/behavioral health is a plus
• Experience designing a variety of project types and features, including but not limited to: conversion and growth experiments, and consumer-focused features that drive engagement, retention, and reduce churn
• Experience supporting or executing user research and usability testing, and translating findings into actionable design decisions
• Solid understanding of iOS, Android, and Web standard UX/UI practices
• Strong proficiency in Figma (Sketch a plus)

Qualifications

Must Haves

• 4+ years of experience as a UX Designer creating digital-first products (iOS, Android, and web), ideally in mass-market digital consumer products/apps, subscription-based, or e-commerce. Prior experience with digital healthcare/behavioral health is a plus
• Experience designing a variety of project types and features, including but not limited to: conversion and growth experiments, and consumer-focused features that drive engagement, retention, and reduce churn
• Experience supporting or executing user research and usability testing, and translating findings into actionable design decisions
• Solid understanding of iOS, Android, and Web standard UX/UI practices
• Strong proficiency in Figma (Sketch a plus)

Benefits

• Comprehensive Medical, Dental and Vision plans
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!