Enterprise Solutions Consultant

Summary

TCP Software provides timekeeping and workforce management solutions for organizations in the public and private sectors. The Enterprise Solutions Consultant supports software demonstrations, identifies prospect business needs, develops demo plans, and manages RFP, RFI, and security questionnaire responses in collaboration with sales, product, and legal teams.

Responsibilities

• Operate under the tight direction of an SC (Solution Consultant) Manager/Team Lead to learn the basics of being a Solution Consultant, setting priorities and goals while learning and growing technically
• Grow capabilities to strengthen independence demoing software and being able to identify business pains of prospects
• Under close guidance of an SC Manager/Team Lead, support demos/deal of minimal complexity
• Demonstrate an ability to understand business pains of prospects and develop a demo plan while also paired with an SC Manager/Team Lead
• Starts as a novice, gradually becoming a growing individual contributor within the team
• Review, complete, and manage responses to RFPs (requests for proposal), RFIs, and security questionnaires, partnering with sales, product, and legal to deliver accurate, on-time submissions

Skills

• * 5+ years of experience in a Solutions Consulting/Sales Engineer customer-facing role, preferably in SaaS
• * A passion for technology and a curiosity to understand the marketing and communications technology landscape and technical integrations
• * Strong verbal and written communication skills and ability to lead value-focused product demonstrations and handle customer questions and objections
• * A problem-solver mentality with the ability to address matters proactively, produce creative solutions, implement feedback, and plan for future
• * Cross-departmental collaboration skills and are a team player who steps up when others need help
• * Experience with technical integrations
• * A bachelor's degree from a four-year accredited college/university
• * Experience selling, implementing, integrating, or using any of the many TCP software offerings Familiarity with workforce management tools
• * Exposure to AI tools and how they apply to sales and workforce management, with an interest in using them to work more efficiently
• * Prolonged periods sitting at a desk and working on a computer
• * Must be able to lift up to 15 pounds at times
• * This role requires 30% travel time
• *TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.*

Qualifications

Must Haves

• * 5+ years of experience in a Solutions Consulting/Sales Engineer customer-facing role, preferably in SaaS
• * A passion for technology and a curiosity to understand the marketing and communications technology landscape and technical integrations
• * Strong verbal and written communication skills and ability to lead value-focused product demonstrations and handle customer questions and objections
• * A problem-solver mentality with the ability to address matters proactively, produce creative solutions, implement feedback, and plan for future
• * Cross-departmental collaboration skills and are a team player who steps up when others need help
• * Experience with technical integrations
• * A bachelor's degree from a four-year accredited college/university
• * Experience selling, implementing, integrating, or using any of the many TCP software offerings Familiarity with workforce management tools
• * Exposure to AI tools and how they apply to sales and workforce management, with an interest in using them to work more efficiently
• * Prolonged periods sitting at a desk and working on a computer
• * Must be able to lift up to 15 pounds at times
• * This role requires 30% travel time
• *TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.*

Benefits

• Remote work arrangement
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/ 401K)
• Employee Choice Benefit