Mobile Service Mechanic

Summary

The Home Depot is a leading home improvement retailer, and they are seeking a Mobile Service Mechanic. This role involves maintaining a fleet of rental equipment through routine visits to stores and customer job sites, performing preventive maintenance and repairs, and training associates on equipment operation.

Responsibilities

• Trains Home Depot store associates and customers in the proper operation of the equipment and large equipment operating procedures
• Maintain Mobile Elevated Work Platform (MEWP) certifications
• Maintains accurate parts inventory in vehicle or shop location
• Maintains accurate fleet inventory and transfers equipment between locations
• Maintains vehicle compliance to company, federal and drivers standards of performance
• Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment
• Responsible for maintaining a fleet of rental equipment at a set of store locations or customer job sites, with a particular emphasis on preventive maintenance
• Makes routine store visits to perform inspections and preventive maintenance on all units at each store
• Inspects equipment for rental readiness, safe operation, and store appearance standards
• Perform minor repairs on equipment
• Respond to service calls and orders parts needed for equipment maintenance and repairs
• Utilizes company technology platform to document all work performed on equipment, including labor and parts
• Assists with equipment deliveries and pick-ups as required
• Performs other tasks assigned by the leader

Skills

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must meet DOT medical certification requirements
• Working conditions include significant physical demands such as lifting from the waist, lifting from the shoulder, prolonged standing, bending, kneeling, crawling underneath equipment, climbing on top of equipment, and reaching and stretching
• The environment will require repetitive hand, wrist, and arm movements
• Occasionally, employees will be required to work at heights
• 3 years of work experience
• The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job
• Working knowledge of Microsoft Office Suite
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• 1 or more years of experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs)
• Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics
• Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components
• Experience, ability, and desire to provide superior customer service
• Valid driver's license
• Familiarity with inventory management
• Working knowledge of handheld technology (smartphone, laptop, tablet)
• Ability to work effectively with different personality types and all levels of associates
• Ability to work independently
• Ability to operate in extreme outdoor working conditions
• Ability to adapt to unforeseen circumstances, including weather, traffic, and others
• Strong work ethic

Qualifications

Must Haves

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must meet DOT medical certification requirements
• Working conditions include significant physical demands such as lifting from the waist, lifting from the shoulder, prolonged standing, bending, kneeling, crawling underneath equipment, climbing on top of equipment, and reaching and stretching
• The environment will require repetitive hand, wrist, and arm movements
• Occasionally, employees will be required to work at heights
• 3 years of work experience
• The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job

Nice to Haves

• Working knowledge of Microsoft Office Suite
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• 1 or more years of experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs)
• Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics
• Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components
• Experience, ability, and desire to provide superior customer service
• Valid driver's license
• Familiarity with inventory management
• Working knowledge of handheld technology (smartphone, laptop, tablet)
• Ability to work effectively with different personality types and all levels of associates
• Ability to work independently
• Ability to operate in extreme outdoor working conditions
• Ability to adapt to unforeseen circumstances, including weather, traffic, and others
• Strong work ethic