Platform Engineer

Summary

The Key is a provider of knowledge, tools, services, and resources for education leaders. The Platform Engineer designs, operates, and continuously optimises cloud-based platforms, infrastructure, observability, CI/CD pipelines, automation, AI tooling, and security to support reliable software delivery and minimise operational downtime.

Responsibilities

• Engineer, plan, and deliver scalable cloud infrastructure upgrades and optimisations using Infrastructure as Code (IaC) tools
• Continuously optimise the Google Kubernetes Engine (GKE) and wider cloud environment to boost efficiency, performance, and overall system resilience
• Own monitoring, alerting, and observability frameworks across production and test environments to proactively identify system defects
• Lead incident response investigations, execute technical resolutions, and implement post-incident fixes to permanently prevent issue recurrence
• Build, maintain, and optimise software delivery and CI/CD pipelines to streamline deployment workflows
• Troubleshoot and resolve complex operational issues for developers, actively seeking ways to enhance overall developer experience and efficiency
• Automate manual, repetitive operational tasks to reduce technical debt and maximise organisational efficiency
• Leverage AI agentic coding tools daily for incident investigation and operational automation, extending internal agent capabilities to benefit the broader engineering department
• Enforce robust security practices across the platform to safeguard infrastructure in line with industry standards
• Foster a proactive culture of security awareness and risk mitigation within the engineering team
• Communicate platform changes, technical concepts, and updates clearly to both technical and non-technical stakeholders
• Coordinate complex operational projects across local and remote teams with high conscientiousness and structured self-organisation

Skills

• * Demonstrated proficiency with Infrastructure as Code (IaC) tooling, preferably Terraform
• * Practical experience designing, operating, and managing Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE) environments
• * Minimum of 2 years of hands-on experience in designing and managing robust CI/CD platforms
• * Minimum of 2 years of experience using GitHub or equivalent version control systems
• * Genuine enthusiasm for working with AI coding agents and leveraging advanced automation tooling
• * Strong written and verbal communication skills tailored for technical and non-technical audiences
• * High level of conscientiousness, self-organisation, and ability to coordinate multi-stakeholder projects locally and remotely
• * Working knowledge of and exposure to the ISO27001 information security standard
• * Hands-on knowledge of database platforms such as MongoDB and PostgreSQL
• * Deep technical understanding of containerisation technologies

Qualifications

Must Haves

• * Demonstrated proficiency with Infrastructure as Code (IaC) tooling, preferably Terraform
• * Practical experience designing, operating, and managing Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE) environments
• * Minimum of 2 years of hands-on experience in designing and managing robust CI/CD platforms
• * Minimum of 2 years of experience using GitHub or equivalent version control systems
• * Genuine enthusiasm for working with AI coding agents and leveraging advanced automation tooling
• * Strong written and verbal communication skills tailored for technical and non-technical audiences
• * High level of conscientiousness, self-organisation, and ability to coordinate multi-stakeholder projects locally and remotely

Nice to Haves

• * Working knowledge of and exposure to the ISO27001 information security standard
• * Hands-on knowledge of database platforms such as MongoDB and PostgreSQL
• * Deep technical understanding of containerisation technologies

Benefits

• Remote work arrangement
• Good work-life balance
• Training and support to succeed in the role and continue to progress
• Generous holiday allowance
• Flexible hours
• Buying and selling holiday
• Enhanced maternity pay
• Free breakfast, fruit, and drinks
• Regular socials