Summary
The Shade Store is a company that has handcrafted the finest Shades, Blinds and Drapery for 75 years. They are seeking a detail-oriented and proactive Process Documentation Intern to support their manufacturing operations team in capturing, organizing, and improving production processes.
Responsibilities
- Observe and document production and assembly line processes, standard operating procedures (SOPs), and work instructions on the shop floor
- Collaborate with operators, technicians, engineers, and supervisors to gather accurate and complete information
- Translate technical and operational knowledge into clear, visual, and user-friendly documentation
- Develop process flowcharts, visual work instructions, and job aids using tools like Microsoft Office, Google Workspace, or process mapping software (e.g. Visio)
- Maintain a central repository of documentation and ensure timely updates to reflect process changes
- Identify inconsistencies, gaps, or inefficiencies in current documentation and propose improvements
- Support continuous improvement and lean initiatives by assisting in value stream mapping and process standardization
- Develop detailed training plans and training efficiency tracking tools as well as a training database for quick references of up-to-date training and skills
Skills
- Currently pursuing or recently completed a degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related field
- Strong communication and technical writing skills, with the ability to simplify complex manufacturing processes
- Must be fully bilingual in English and Spanish, with the ability to communicate effectively in both languages, both verbally and in writing
- Self-motivated, organized, and attentive to detail
- Familiarity with manufacturing environments, safety protocols, and lean principles
- Proficient in Microsoft Office, especially Word, Excel, and Visio (or similar tools)
- Comfortable spending time on the shop floor, observing operations, and interacting with production personnel
Qualifications
Must Haves
- Currently pursuing or recently completed a degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related field
- Strong communication and technical writing skills, with the ability to simplify complex manufacturing processes
- Must be fully bilingual in English and Spanish, with the ability to communicate effectively in both languages, both verbally and in writing
- Self-motivated, organized, and attentive to detail
Nice to Haves
- Familiarity with manufacturing environments, safety protocols, and lean principles
- Proficient in Microsoft Office, especially Word, Excel, and Visio (or similar tools)
- Comfortable spending time on the shop floor, observing operations, and interacting with production personnel