Engineer – Reliability & Configuration

Summary

The Wendy's Company is a restaurant brand supporting employees through a culture of openness, flexibility, and inclusiveness. This entry-level Engineer – Reliability & Configuration role assists with the development, deployment, and maintenance of configuration management programs for restaurant point-of-sale systems. The position collaborates cross-functionally to identify needs, develop technical solutions and documentation, monitor system performance, and support other IT staff members.

Responsibilities

• Design, develop, and implement software ensuring high system availability while following industry best practices
• Works independently with moderate supervision. Seeks guidance in more complex technical situations. Escalates unresolved issues appropriately
• Contributes to the development of processes for monitoring performance and problem determination of developed systems or services and takes corrective actions when necessary, in accordance with established IT processes
• Develops detailed technical writing with estimated tasks. Monitor progress of project and creates status updates to management. Adheres to all IT methodology standards
• Provides guidance and assistance to other Information Technology staff members in the usage of systems for which he/she has responsibility
• Mentor new developers and oversee development efforts of lower-level teammates (following standards, reviewing submitted documentation, PCI adherence)

Skills

• B.S. in Computer Science or 4+ years of relevant experience
• 2+ years' experience in system design and development, which can include use of Powershell / Ruby / BASH scripting
• Note: This role will heavily utilize Puppet Query Language, which utilizes RUBY backend
• Knowledge of Log Aggregation tools (Splunk, Looker, Elk ect)
• A strong desire to learn and be curiosity-driven
• Strong communication and analytical skills
• It is expected that you will primarily perform work remotely
• You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company

Qualifications

Must Haves

• B.S. in Computer Science or 4+ years of relevant experience
• 2+ years' experience in system design and development, which can include use of Powershell / Ruby / BASH scripting
• Note: This role will heavily utilize Puppet Query Language, which utilizes RUBY backend
• Knowledge of Log Aggregation tools (Splunk, Looker, Elk ect)
• A strong desire to learn and be curiosity-driven
• Strong communication and analytical skills
• It is expected that you will primarily perform work remotely
• You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company

Benefits

• Primarily perform work remotely.
• Parental leave.
• Free EAP sessions.
• Company 401k match.
• Target annual bonus of 7.5% of annualized base salary, based on actual company and personal performance.