Outside Software Account Rep - Memphis, TN

Summary

Thryv is a leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). The Outside Software Account Representative is responsible for increasing client engagement and expanding the SaaS client base through new sales, while nurturing existing client relationships.

Responsibilities

• This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales
• This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota
• The Outside Software Account Representative conducts greater than 50% of their work outside of their home office
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.)
• Participates in sales meetings, call calibrations, and training as needed
• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

Skills

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years' experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• 50% driving requirement and valid drivers license
• Must live local to the city of the job posting (within a 1-hour commute)

Qualifications

Must Haves

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years' experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• 50% driving requirement and valid drivers license
• Must live local to the city of the job posting (within a 1-hour commute)