As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.Applications are reviewed on a rolling basis, so we encourage you to apply early.About the Team: The Data Infrastructure & Business Insights (DIBI) team belongs to the Trust & Safety's Automation & Business Insights (ABI) department. We specialize in defining operational metrics, building scalable data infrastructure, delivering insights-driven performance reporting, and conducting cross-LoB business analysis. Our ultimate goal is to empower global moderation operations to thrive with quality, efficiency, and sustainability.- Support the planning and execution of AI automation initiatives that improve the efficiency, quality, and scalability of Trust & Safety operations.- Assist in designing, testing, and refining prompts for LLM-powered workflows and AI agent use cases.- Analyze operational and AI model performance data, including metrics such as precision, recall, leakage, overkill, and human review quality, to identify improvement opportunities.- Help evaluate prompt quality, business rules, and automation logic through experimentation and data analysis.- Build dashboards, reports, and visualizations to monitor AI adoption, operational efficiency, and automation performance.- Support pilot programs and A/B testing for new AI capabilities and summarize findings for stakeholders.- Collaborate with Product, Engineering, and Operations teams to gather requirements and coordinate project activities.- Document workflows, experiment results, best practices, and process improvements to support knowledge sharing across teams.- Research emerging trends in Generative AI, AI agents, and operational automation to identify opportunities for future innovation.Minimum Qualifications- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, Data Science, Artificial Intelligence, Engineering, Business Analytics, or a related field.- Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.- Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams.- Ability to manage multiple tasks in a fast-paced environment with strong attention to detail.- Self-motivated learner with curiosity about AI technologies and operational excellence.- Demonstrated interest or hands-on experience with Large Language Models (LLMs), Generative AI, AI agents, or Machine Learning applications.- Familiarity with prompt engineering, prompt evaluation, or AI workflow design through coursework, personal projects, hackathons, or internships.Preferred Qualifications- Experience using APIs, workflow automation tools, or AI development platforms.- Knowledge of data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, or Python).- Interest in Trust & Safety, content moderation, risk management, or large-scale online platform operations.- Exposure to Retrieval-Augmented Generation (RAG), agentic AI frameworks, or AI evaluation frameworks is an advantage.- Understanding of AI evaluation concepts such as precision, recall, hallucination, leakage, overkill, or model performance metrics is a plus.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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