Category Management Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

Summary

TikTok is a leading destination for short-form mobile video, and they are seeking a Category Management Project Intern to join their US Operations team. The role involves supporting seller acquisition, onboarding, and campaign execution to enhance the e-commerce experience on TikTok Shop.

Responsibilities

• Identify and research prospective sellers that align with TikTok Shop’s business priorities and category strategies
• Conduct seller outreach through email, phone, and other communication channels to introduce TikTok Shop’s value proposition and explore partnership opportunities
• Build and maintain a pipeline of prospective sellers, track engagement and conversion progress, and provide regular status updates
• Support sellers throughout the onboarding journey, including account registration, documentation, product listing, and coordination with relevant internal teams
• Develop strong seller relationships, understand their business needs, respond to questions, and help resolve onboarding challenges in collaboration with cross-functional teams
• Support e-commerce campaign planning and execution, including seller recruitment, merchant communication, product tracking, performance monitoring, and operational coordination

Skills

• Available for a full-time, six-month internship, with a strong interest in business development, seller management, and campaign operations
• Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Communications, Economics, E-commerce, or a related field
• Strong written and verbal communication skills, with the confidence to conduct professional seller outreach
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines
• Proficient in Microsoft Excel and PowerPoint
• Proactive, responsible, collaborative, and comfortable working in a fast-paced environment
• Previous internship or project experience in business development, sales, e-commerce, account management, marketing, or campaign operations
• Experience communicating or coordinating with merchants, brands, agencies, creators, or other external partners
• Familiarity with seller acquisition, onboarding processes, digital marketing, social media, or e-commerce operations
• Basic data-analysis skills, including performance tracking, dashboards, and reporting
• Knowledge of the relevant industry or market, with strong commercial awareness

Qualifications

Must Haves

• Available for a full-time, six-month internship, with a strong interest in business development, seller management, and campaign operations
• Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Communications, Economics, E-commerce, or a related field
• Strong written and verbal communication skills, with the confidence to conduct professional seller outreach
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines
• Proficient in Microsoft Excel and PowerPoint
• Proactive, responsible, collaborative, and comfortable working in a fast-paced environment

Nice to Haves

• Previous internship or project experience in business development, sales, e-commerce, account management, marketing, or campaign operations
• Experience communicating or coordinating with merchants, brands, agencies, creators, or other external partners
• Familiarity with seller acquisition, onboarding processes, digital marketing, social media, or e-commerce operations
• Basic data-analysis skills, including performance tracking, dashboards, and reporting
• Knowledge of the relevant industry or market, with strong commercial awareness

Benefits

• Day one access to health insurance
• Day one access to life insurance
• Day one access to wellbeing benefits and more
• 10 paid holidays per year
• Paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year)
• Interns who are not working 100% remote may also be eligible for housing allowance