Strategic Programs Manager

Summary

Trustwell provides software solutions for food industry compliance, quality, traceability, and supply chain management. The Strategic Programs Manager will lead high-impact, cross-functional strategic initiatives, coordinating executive priorities, managing projects, improving operational processes, and supporting go-to-market and revenue performance programs.

Responsibilities

• Lead and coordinate strategic, cross-functional initiatives tied to company growth, operational scale, and revenue performance
• Partner closely with executive leadership to drive alignment, execution, and accountability across departments
• Manage multiple concurrent projects with competing priorities, timelines, and stakeholders
• Build and maintain detailed project plans, milestones, timelines, risks, and executive status reporting
• Facilitate communication and collaboration across Sales, Marketing, Customer Success, Product, Finance, RevOps, and other business functions
• Identify operational inefficiencies and drive process improvement initiatives across the organization
• Support strategic planning sessions, QBRs, forecasting processes, and executive operating cadences
• Help operationalize key GTM initiatives including segmentation, territory design, enablement programs, systems/process optimization, and strategic partnerships
• Drive follow-through and accountability by ensuring action items, decisions, and deliverables are completed on time
• Develop executive-ready presentations, summaries, dashboards, and business updates
• Serve as a trusted thought partner to the CRO and leadership team on critical business priorities
• Maintain confidentiality and professionalism while operating in highly visible and sensitive business initiatives
• Other responsibilities as required

Skills

• Exceptional organizational skills with the ability to manage multiple high-priority initiatives simultaneously
• High emotional intelligence (EQ) with strong interpersonal, communication, and relationship-building skills
• Strong executive presence with ability to influence cross-functional stakeholders at all levels of the organization
• Highly detail-oriented with strong project management and operational execution capabilities
• Proven ability to thrive in fast-paced, evolving environments with changing priorities
• Strong analytical and problem-solving skills with an ability to simplify complex issues into actionable plans
• Ability to balance strategic thinking with hands-on execution
• Self-starter mentality with strong ownership and accountability
• Excellent written and verbal communication skills
• Strong proficiency in business systems and productivity tools including Salesforce, Excel, PowerPoint, project management platforms, and collaboration tools
• Demonstrated ability to operate effectively across multiple departments and personalities
• Ability to maintain professionalism and composure under pressure
• 3–7 years of experience in strategic operations, program management, revenue operations, consulting, chief of staff, or related business operations roles
• Experience supporting executive leadership and driving cross-functional initiatives
• Bachelor's degree required
• Background in B2B SaaS, technology, or high-growth environments preferred
• Experience working within Revenue, GTM, Operations, or Customer-facing organizations strongly preferred
• Advanced degree preferred

Qualifications

Must Haves

• Exceptional organizational skills with the ability to manage multiple high-priority initiatives simultaneously
• High emotional intelligence (EQ) with strong interpersonal, communication, and relationship-building skills
• Strong executive presence with ability to influence cross-functional stakeholders at all levels of the organization
• Highly detail-oriented with strong project management and operational execution capabilities
• Proven ability to thrive in fast-paced, evolving environments with changing priorities
• Strong analytical and problem-solving skills with an ability to simplify complex issues into actionable plans
• Ability to balance strategic thinking with hands-on execution
• Self-starter mentality with strong ownership and accountability
• Excellent written and verbal communication skills
• Strong proficiency in business systems and productivity tools including Salesforce, Excel, PowerPoint, project management platforms, and collaboration tools
• Demonstrated ability to operate effectively across multiple departments and personalities
• Ability to maintain professionalism and composure under pressure
• 3–7 years of experience in strategic operations, program management, revenue operations, consulting, chief of staff, or related business operations roles
• Experience supporting executive leadership and driving cross-functional initiatives
• Bachelor's degree required

Nice to Haves

• Background in B2B SaaS, technology, or high-growth environments preferred
• Experience working within Revenue, GTM, Operations, or Customer-facing organizations strongly preferred
• advanced degree preferred

Benefits

• Full healthcare benefits, including medical, dental, and vision.
• Supplemental benefits, including STD, LTD, HSA, 401k, etc.
• Responsible Time Off (PTO) + Holiday Pay
• Annual bonus opportunity of up to 10%
• Participation in the Company’s equity program
• Growth opportunities