Summary
Turbopuffer is looking for a Deployed Engineer to act as a technical champion for their customers. The role involves building demos and POCs, managing technical relationships, and collaborating closely with engineering to drive product roadmaps.
Responsibilities
- Build concrete demos and POCs instead of slides
- Jump on calls to answer the hard questions and unblock deals
- Own the technical relationship end-to-end
- Drive evaluations, guide implementations
- Treat customer problems as your own and don't rest until they're solved
- Live in customer slack channels, helping to solve problems and architect solutions
- Say no when we're not the right fit and always have a growth mindset
- Work closely with engineering to drive product roadmap for customers
- Update documentation whenever you see an issue or something isn’t clear
Skills
- Commercial - you sell painkillers, not vitamins
- Data background - you love looking at explain plans and optimizing schemas
- Linux - you're comfortable in terminals and reading logs
- Python or javascript/typescript - for building solutions and demos
- Typist - you can write well and can explain complex ideas simply
- Human - you build trust and know when you're in over your head
- Vector search or full-text search background
- K8s and cloud platform experience
- Performance benchmarking experience
Qualifications
Must Haves
- commercial - you sell painkillers, not vitamins
- data background - you love looking at explain plans and optimizing schemas
- linux - you're comfortable in terminals and reading logs
- python or javascript/typescript - for building solutions and demos
- typist - you can write well and can explain complex ideas simply
- human - you build trust and know when you're in over your head
Nice to Haves
- vector search or full-text search background
- k8s and cloud platform experience
- performance benchmarking experience