Solutions Architect

Summary

UE Systems provides ultrasound solutions that help industrial facilities operate more efficiently, reliably, and safely. The Solutions Architect supports the OnTrak sales and deployment process by translating customer environments into condition-monitoring solutions, partnering with Sales, Product, and Implementation teams from technical discovery through deployment and long-term customer success.

Responsibilities

• Partner with the Sales team as the technical subject-matter expert throughout the sales cycle, supporting discovery, demonstrations, and technical evaluations
• Conduct on-site and remote customer visits to observe rotating equipment, review engineering documentation, and develop a Scope of Work for proposed solutions
• Design and recommend condition-monitoring solutions, spanning hardware, software, and services, tailored to each customer's assets and operational needs
• Develop business cases and proposals that quantify value through avoided downtime, safer inspections, energy savings, and improved reliability
• Support proof-of-concept engagements, technical evaluations, and RFP/RFI responses in collaboration with the sales team
• Document technical summaries, site-visit reports, and customer information accurately and promptly in the CRM
• Provide product training and technical support to customers and internal teams
• Collaborate with Delivery teams as well as Product and Engineering teams to relay customer feedback and support continuous improvement of UE Systems' offerings
• Represent UE Systems at trade shows and industry events, providing technical expertise and supporting lead capture

Skills

• Bachelor's degree in Mechanical, Electrical, or related Engineering field, or equivalent relevant experience
• 3+ years of experience in an industrial, manufacturing, or asset-intensive environment
• Strong mechanical/technical aptitude with rotating equipment and common industrial failure modes
• Experience conducting technical discovery, site visits, or customer-facing consultations
• Excellent written and verbal communication skills
• Ability to travel as needed to support customer site visits (up to approximately 50%)
• Experience with condition-monitoring technologies such as vibration analysis, ultrasound, infrared thermography, oil analysis, or motor testing
• Ultrasound Level I/II, Vibration Analyst Category I/II, and/or comparable reliability certification
• Prior experience in a pre-sales, solutions engineering, or field service capacity
• Familiarity with CRM and project management software (Salesforce, HubSpot, or similar)

Qualifications

Must Haves

• Bachelor's degree in Mechanical, Electrical, or related Engineering field, or equivalent relevant experience
• 3+ years of experience in an industrial, manufacturing, or asset-intensive environment
• Strong mechanical/technical aptitude with rotating equipment and common industrial failure modes
• Experience conducting technical discovery, site visits, or customer-facing consultations
• Excellent written and verbal communication skills
• Ability to travel as needed to support customer site visits (up to approximately 50%)

Nice to Haves

• Experience with condition-monitoring technologies such as vibration analysis, ultrasound, infrared thermography, oil analysis, or motor testing
• Ultrasound Level I/II, Vibration Analyst Category I/II, and/or comparable reliability certification
• Prior experience in a pre-sales, solutions engineering, or field service capacity
• Familiarity with CRM and project management software (Salesforce, HubSpot, or similar)

Benefits

• Dental, vision, and health insurance
• Paid time off
• Retirement contributions