Technical Program Manager

Summary

UL Research Institutes is a nonprofit organization advancing safety science research, with this role supporting its Digital Safety Research Institute. The Technical Program Manager plans and oversees technical projects from initiation through closure, coordinating cross-functional teams, resources, budgets, risks, stakeholders, and project outcomes.

Responsibilities

• Define project objectives, scope, deliverables, and success criteria and develop comprehensive project plans, including schedules, budgets, and resource allocation, Identifying project dependencies, risks, and mitigation strategies
• Collaborate with engineering team leads, research leadership, and external partners (sponsors, researchers, engineers, and adopters) to gather requirements and establish clear communication channels
• Coordinate and lead cross-functional project teams, assign tasks and responsibilities, and monitor project progress, ensuring adherence to timelines, budgets, and quality standards. Foster effective teamwork and collaboration among team members
• Conduct regular project status meetings, providing updates to stakeholders and addressing any issues or concerns
• Manage changes to project scope, schedule, and resources, following appropriate change control processes and proactively identify and resolve project issues and conflicts
• Escalate critical risks and issues to appropriate stakeholders and senior management
• Ensure compliance with organizational policies, sponsor requirements, research data-handling expectations, and our open-source release processes
• Establish and maintain strong relationships with project stakeholders, ensuring effective communication and collaboration. and provide regular project status reports and updates to stakeholders, including progress, milestones, and key decisions
• Manage resources to balance internal Digital Safety tasks with UL-wide organizational assignments
• Manage stakeholder expectations and address concerns or feedback
• Facilitate effective communication among project team members, ensuring alignment and clarity
• Conduct project reviews and lessons learned sessions to identify areas for improvement
• Document project outcomes, successes, and challenges for future reference
• Perform other duties as assigned

Skills

• Strong leadership skills to guide and motivate team members towards project goals
• Demonstratedbility to manage multiple concurrent projects across competing priorities
• Excellent written and verbal communication skills
• Relevant technical knowledge
• Highly organized and skilled in managing multiple tasks, priorities, and deadlines
• Strong problem-solving skills to analyze complex situations
• Skillednegotiatorto managestakeholderexpectations,resolve conflicts
• Solid understanding of budgeting principles, cost estimation, andfinancial management
• Adaptable and flexible, capable of adjusting plans, reallocating resources, and managing uncertainties whilemaintainingprojectobjectives
• Bachelor's degree in computer science and 3 years or more of hands-on experience as a software engineer
• PMP Certification (or equivalent) and fouryearor more in product and program management
• PMP Certification or equivalent
• Agile certifications (e.g., Certified ScrumMaster), and Six Sigma certifications

Qualifications

Must Haves

• Strong leadership skills to guide and motivate team members towards project goals
• Demonstratedbility to manage multiple concurrent projects across competing priorities
• Excellent written and verbal communication skills
• Relevant technical knowledge
• Highly organized and skilled in managing multiple tasks, priorities, and deadlines
• Strong problem-solving skills to analyze complex situations
• Skillednegotiatorto managestakeholderexpectations,resolve conflicts
• Solid understanding of budgeting principles, cost estimation, andfinancial management
• Adaptable and flexible, capable of adjusting plans, reallocating resources, and managing uncertainties whilemaintainingprojectobjectives
• Bachelor's degree in computer science and 3 years or more of hands-on experience as a software engineer
• PMP Certification (or equivalent) and fouryearor more in product and program management
• PMP Certification or equivalent
• Agile certifications (e.g., Certified ScrumMaster), and Six Sigma certifications

Benefits

• This is a REMOTE opportunity