Summary
UnifyCX is an AI-driven customer experience platform that provides omnichannel support, analytics, automation, and data-protection solutions. The Corporate Paralegal will support U.S. and international operations through contract administration, legal research, compliance documentation, employment support, corporate recordkeeping, litigation coordination, and legal operations management.
Responsibilities
- Support the preparation, review, routing, execution, and maintenance of customer and vendor agreements, including MSAs, SOWs, NDAs, DPAs, BAAs, amendments, order forms, and related documents
- Review agreements against approved templates, checklists, and playbooks and identify items requiring attorney review or escalation
- Maintain contract records, signatures, renewal dates, obligations, and other key information in the company's contract management system or tracking tools
- Coordinate contract approvals between Sales, Operations, Finance, Security, Compliance, and Legal
- Assist with gathering information and documentation needed for contract negotiations and legal review
- Help ensure executed agreements are properly stored and accessible to appropriate stakeholders
- Provide administrative and research support on routine legal and business matters under the direction of counsel or company leadership
- Conduct basic legal and regulatory research and summarize findings for review by counsel
- Assist with the preparation and review of business communications, policies, procedures, and other documents
- Help identify potential legal or compliance issues and ensure appropriate matters are escalated to counsel
- Support legal projects and special initiatives as assigned
- Assist with the review and tracking of customer and vendor privacy, data-processing, and security requirements
- Maintain documentation related to privacy, data protection, cybersecurity, and other contractual compliance requirements
- Coordinate with Compliance, Security, IT, and Operations to gather information requested for customer audits, questionnaires, and contractual requirements
- Assist with documentation related to data-processing agreements, security addenda, and other privacy-related contracts
- Escalate questions involving significant legal interpretation or risk to counsel or the appropriate subject-matter expert
- Provide administrative and document support to Human Resources on routine employment-related matters
- Assist with maintaining and organizing employment agreements, contractor agreements, separation documents, policies, and related records
- Support the preparation and organization of documentation for employee relations matters, investigations, accommodations, leave, and separations as directed by HR or counsel
- Coordinate with internal and external counsel on employment matters requiring specialized legal support
- Maintain appropriate confidentiality when handling employee and personnel information
- Assist with organizing and maintaining records related to claims, disputes, subpoenas, demand letters, legal holds, and other legal matters
- Coordinate document collection and information requests for internal and external counsel
- Assist with maintaining corporate records, resolutions, consents, entity information, and routine filings
- Track legal notices, regulatory correspondence, deadlines, and required follow-up actions
- Support outside counsel with document collection, scheduling, research, and administrative coordination
- Maintain legal templates, forms, playbooks, checklists, matter trackers, and other legal resources
- Maintain an organized system for contracts, legal matters, corporate records, and other confidential documentation
- Track contract and legal matter deadlines, renewals, approvals, and outstanding action items
- Assist with coordinating outside counsel and tracking matter status and invoices
- Identify opportunities to improve legal processes, documentation, and contract workflows
- Support training and knowledge-sharing initiatives related to contract processes and legal procedures
- Perform other legal and administrative duties as assigned
Skills
- • 2-5 years of experience in a paralegal, legal operations, contracts administration, or related role
- • Experience supporting commercial contracts, legal documentation, or corporate legal functions
- • Strong organizational skills and exceptional attention to detail
- • Ability to manage a high volume of documents, deadlines, and competing priorities
- • Strong written and verbal communication skills
- • Ability to maintain confidentiality and exercise discretion when handling sensitive business and employee information
- • Proficiency with Microsoft Office/365 and document management or contract management systems
- • Ability to work independently while knowing when to seek guidance or escalate an issue
- Remote within the United States; occasional travel may be required
- • Bachelor's degree, associate degree, or paralegal certificate preferred; equivalent relevant experience may be considered
Qualifications
Must Haves
- • 2-5 years of experience in a paralegal, legal operations, contracts administration, or related role
- • Experience supporting commercial contracts, legal documentation, or corporate legal functions
- • Strong organizational skills and exceptional attention to detail
- • Ability to manage a high volume of documents, deadlines, and competing priorities
- • Strong written and verbal communication skills
- • Ability to maintain confidentiality and exercise discretion when handling sensitive business and employee information
- • Proficiency with Microsoft Office/365 and document management or contract management systems
- • Ability to work independently while knowing when to seek guidance or escalate an issue
- Remote within the United States; occasional travel may be required
Nice to Haves
- • Bachelor's degree, associate degree, or paralegal certificate preferred; equivalent relevant experience may be considered
Benefits
- Remote within the United States