IT System Analyst I

Summary

Unissant, Inc. delivers innovative technology, data, and mission-support capabilities to agencies that keep the nation healthy and safe. The IT System Analyst I will support report automation, data operations, systems analysis, requirements gathering, workflow improvement, testing, documentation, and implementation of reporting and data-management solutions for a client.

Responsibilities

• Support report automation, data operations, IT systems analysis, and technical initiatives
• Gather, analyze, validate, and document business, functional, and technical requirements
• Assess existing workflows and business processes and identify opportunities to improve efficiency, automation, data quality, and usability
• Support the design, implementation, testing, and maintenance of automated reports, dashboards, data-processing solutions, and system integrations
• Use Python, Java, SQL, Tableau, and front-end web technologies to support data processing, database queries, dashboard development, reporting, and web-based functionality
• Coordinate with client stakeholders and technical teams to implement approved technical and process improvements
• Develop, maintain, and update standard operating procedures, workflow documentation, system documentation, and technical artifacts aligned with federal best practices
• Support test planning, test-case development, test execution, test-result documentation, and defect or enhancement tracking
• Support database and data-management activities, including data analysis, data validation, reporting, and operational support
• Assist with documenting data flows, business rules, reporting requirements, and operational procedures
• Respond to COR problem-resolution requests within 24 hours of notification
• Complete required DHS security, privacy, and Rules of Behavior training

Skills

• * Demonstrated experience in IT systems analysis, requirements gathering, business-process analysis, workflow improvement, and technical documentation
• * Demonstrated experience supporting report automation, data operations, database or data-management initiatives, and analytical reporting environments
• * Working knowledge of Python, Java, SQL, Tableau, and front-end web technologies
• * Experience using SQL for database querying, data retrieval, data analysis, and reporting support
• * Experience supporting dashboard development, data visualization, reporting, and data-processing activities
• * Ability to translate stakeholder needs into clear requirements, workflow documentation, and actionable technical recommendations
• * Experience supporting system testing, issue tracking, defect resolution, and implementation of technical or process improvements
• * Strong analytical, organizational, problem-solving, and stakeholder-engagement skills
• * Ability to work independently and collaboratively in a remote, client-facing environment
• * Bachelor's Degree is required
• * Excellent verbal and written communication skills
• * Ability to present requirements, workflow findings, system information, reports, and performance data to stakeholders at all organizational levels
• * Comfortable working with federal stakeholders, technical teams, business users, and Contractor personnel
• * Ability to write clear, concise, accurate, and confidential technical, process, and operational documentation
• * Must be eligible to obtain and maintain a DHS Public Trust clearance
• * Travel is not anticipated; however, limited travel may be required based on client needs
• * May be required to lift up to ten (10) pounds
• * Flexible in working extended hours
• * Familiarity with federal IT, data-management, privacy, security, and documentation practices is preferred
• * Preferred field of study includes Computer Science, Information Technology, Information Systems, Operations Management, or a related field
• * MBA or Master's Degree in a relevant field of study is preferred
• * Certifications in business analysis, data analytics, database technologies, Tableau, Python, cloud technologies, Agile, or related IT disciplines are preferred
• * Certified Business Analysis Professional (CBAP), Agile, Scrum, or comparable process-improvement certifications are preferred

Qualifications

Must Haves

• * Demonstrated experience in IT systems analysis, requirements gathering, business-process analysis, workflow improvement, and technical documentation
• * Demonstrated experience supporting report automation, data operations, database or data-management initiatives, and analytical reporting environments
• * Working knowledge of Python, Java, SQL, Tableau, and front-end web technologies
• * Experience using SQL for database querying, data retrieval, data analysis, and reporting support
• * Experience supporting dashboard development, data visualization, reporting, and data-processing activities
• * Ability to translate stakeholder needs into clear requirements, workflow documentation, and actionable technical recommendations
• * Experience supporting system testing, issue tracking, defect resolution, and implementation of technical or process improvements
• * Strong analytical, organizational, problem-solving, and stakeholder-engagement skills
• * Ability to work independently and collaboratively in a remote, client-facing environment
• * Bachelor's Degree is required
• * Excellent verbal and written communication skills
• * Ability to present requirements, workflow findings, system information, reports, and performance data to stakeholders at all organizational levels
• * Comfortable working with federal stakeholders, technical teams, business users, and Contractor personnel
• * Ability to write clear, concise, accurate, and confidential technical, process, and operational documentation
• * Must be eligible to obtain and maintain a DHS Public Trust clearance
• * Travel is not anticipated; however, limited travel may be required based on client needs
• * May be required to lift up to ten (10) pounds
• * Flexible in working extended hours

Nice to Haves

• * Familiarity with federal IT, data-management, privacy, security, and documentation practices is preferred
• * Preferred field of study includes Computer Science, Information Technology, Information Systems, Operations Management, or a related field
• * MBA or Master's Degree in a relevant field of study is preferred
• * Certifications in business analysis, data analytics, database technologies, Tableau, Python, cloud technologies, Agile, or related IT disciplines are preferred
• * Certified Business Analysis Professional (CBAP), Agile, Scrum, or comparable process-improvement certifications are preferred

Benefits

• Fully remote
• This position is remote