Unisys
Posted 162 days agoVerified live 2d ago
Service Desk
Brief overview
Salt Lake City, UTIn-person
High SchoolOr in progress
1+ yrsMinimum
89 H-1B approvalsDept. of Labor
10 green cardsCertified filings
Problem solvingAnalytical skillsHardware supportSoftware supportClient application supportCOTS applications supportNetwork supportUser administration
About the company
Unisysunisys.com
Global technology solutions company delivering innovative IT services and products.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.89H-1B approved
99%approval rate
16new H-1B hires
10PERM certified
$131,602median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
202323
202429
202532
20265
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20233
202419
202513
20267
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20243
20256
20261
Top sponsored roles
Application Development EngineerSr Eng Software App EngSr. Oracle Cloud DevOps EngineerEngineering Business System AnalystBusiness Analyst
Sponsored employees from
IndiaCanada
Job description
Summary
Unisys is a company that focuses on delivering technology solutions, and they are seeking a Service Desk professional to support their clients. The role involves answering complex questions, providing hardware and software support, and assisting L1 agents with client incidents and requests.
Responsibilities
- Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests
- Requests handled include support of hardware, software, client and COTS applications as well as network and user administration
- Escalates complex problems to other resolver teams or vendors
- Utilizes problem solving and analytical skills to effectively resolve challenging incidents
- Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries
Skills
- High School Diploma or GED required
- Generally, 1-2 years' experience in area of responsibility
- This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government
- May require technical certification or Associate Degree
Qualifications
Must Haves
- High School Diploma or GED required
- Generally, 1-2 years' experience in area of responsibility
- This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government
Nice to Haves
- May require technical certification or Associate Degree
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