Summary
Optum, part of UnitedHealth Group, delivers technology-enabled care and health resources to help people live healthier lives. The Cardiology Implementation Consultant (Non-Invasive) leads clinical implementation activities for Echo and/or Vascular solutions, including workflow analysis, application optimization, training, customer readiness, and go-live support.
Responsibilities
- Conduct current-state workflow analysis and design future-state workflows, including both system workflows and department process workflows
- Assess application optimization opportunities within customer departments and provide best-practice recommendations
- Analyze unique customer site configurations and tailor implementation processes, training plans, and documentation to meet site-specific needs
- Coordinate and deliver Super User application training, ensuring Super Users are prepared to train end users and support customer-specific requirements
- Provide application training and implementation support to internal staff and customer teams as needed
- Identify, document, and follow up on product issues, workflow gaps, and enhancement opportunities identified during implementation
- Ability to articulate recommendations clearly and confidently to customers
- Demonstrated analytical, critical-thinking, and problem-solving skills
- Demonstrated presentation, facilitation, and training skills for diverse audiences
Skills
- Registered Sonographer: Echo and/or Vascular (RDCS/RCS/RVT/RVS)
- Registered Nuclear Medicine Technologist (ARRT/NMT)
- Radiologic Technologist R.T.(R)(ARRT)
- 4+ years of recent experience in one or more of the four disciplines (i.e., Registered Echo Sonographer)
- Experience communicating with and presenting to stakeholders, including leadership and executive-level audiences
- Demonstrated understanding of clinical environments, healthcare operations, and department workflows
- Intermediate or higher proficiency with Microsoft PowerPoint, including creating and delivering training presentations for varied audiences
- Demonstrated ability to identify automation opportunities and leverage AI to improve productivity and quality
- Must be willing and able to travel approximately 75% of the time as business needs dictate across North America (travel area includes US and Canada)
- Ability to qualify for a company credit card for travel purposes
- Driver's License and access to reliable transportation
- Experience with the Change Healthcare Cardiology application
- Experience with imaging and healthcare systems (PACS, RIS, DICOM, HL7, Enterprise imaging solutions)
- Experience with Medical Imaging, Knowledge of SQL Databases, informatics and/or Enterprise-class Information Systems
- Knowledge of medical communication protocols a plus (i.e., DICOM / HL7/XML)
- Demonstrated familiarity with document /registry standards and credentialing such as JCAHO, ICAEL, ICAVL, and ICANL registries
Qualifications
Must Haves
- Registered Sonographer: Echo and/or Vascular (RDCS/RCS/RVT/RVS)
- Registered Nuclear Medicine Technologist (ARRT/NMT)
- Radiologic Technologist R.T.(R)(ARRT)
- 4+ years of recent experience in one or more of the four disciplines (i.e., Registered Echo Sonographer)
- Experience communicating with and presenting to stakeholders, including leadership and executive-level audiences
- Demonstrated understanding of clinical environments, healthcare operations, and department workflows
- Intermediate or higher proficiency with Microsoft PowerPoint, including creating and delivering training presentations for varied audiences
- Demonstrated ability to identify automation opportunities and leverage AI to improve productivity and quality
- Must be willing and able to travel approximately 75% of the time as business needs dictate across North America (travel area includes US and Canada)
- Ability to qualify for a company credit card for travel purposes
- Driver's License and access to reliable transportation
Nice to Haves
- Experience with the Change Healthcare Cardiology application
- Experience with imaging and healthcare systems (PACS, RIS, DICOM, HL7, Enterprise imaging solutions)
- Experience with Medical Imaging, Knowledge of SQL Databases, informatics and/or Enterprise-class Information Systems
- Knowledge of medical communication protocols a plus (i.e., DICOM / HL7/XML)
- Demonstrated familiarity with document /registry standards and credentialing such as JCAHO, ICAEL, ICAVL, and ICANL registries
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Remote work from anywhere within the U.S., subject to UnitedHealth Group's Telecommuter Policy