Computer Tec Sup Spec-Intern

Summary

Universal Avionics is a trusted innovator in aerospace technology, and they are seeking a Computer Technical Support Intern to provide hands-on IT support. The role involves troubleshooting hardware and software issues, assisting with system deployments, and collaborating with experienced professionals to enhance aviation technology.

Responsibilities

• Provide first-line technical support for employees across a variety of hardware, software, and business applications
• Troubleshoot desktop, laptop, printer, mobile device, and connectivity issues while delivering excellent customer service
• Assist with new computer deployments, software installations, system configurations, and user setup
• Help maintain accurate documentation, service tickets, and IT asset information
• Support troubleshooting efforts by diagnosing technical issues and identifying practical solutions
• Collaborate with experienced IT professionals on more complex technical challenges
• Assist with server administration, user account management, and remote access support
• Participate in software testing, upgrades, and technology improvement initiatives
• Learn enterprise IT best practices while supporting a growing aerospace organization

Skills

• Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field
• Passion for technology and a desire to build real-world IT experience
• Strong troubleshooting and analytical thinking skills
• Excellent customer service and communication abilities
• Ability to learn new technologies quickly and adapt to changing priorities
• Comfortable working independently while collaborating with a supportive team
• Positive attitude, curiosity, and a willingness to take initiative
• Familiarity with Microsoft Windows, Microsoft Office, and computer hardware is a plus

Qualifications

Must Haves

• Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field
• Passion for technology and a desire to build real-world IT experience
• Strong troubleshooting and analytical thinking skills
• Excellent customer service and communication abilities
• Ability to learn new technologies quickly and adapt to changing priorities
• Comfortable working independently while collaborating with a supportive team
• Positive attitude, curiosity, and a willingness to take initiative

Nice to Haves

• Familiarity with Microsoft Windows, Microsoft Office, and computer hardware is a plus

Benefits

• Paid internship with meaningful, hands-on experience
• Opportunity to work alongside experienced IT professionals and mentors
• Exposure to enterprise technologies and real-world business systems
• Collaborative and supportive work environment
• 9/80 work schedule with every other Friday off
• Networking and professional development opportunities
• Potential pathway to future career opportunities at Universal Avionics