Program Manager, OCINO, Penn Center for Innovation

Summary

The University of Pennsylvania is a world-renowned leader in education, research, and innovation. The Program Manager will oversee the day-to-day operations of OCINO funding and investment programs, including application management, stakeholder communication, due diligence, reporting, and intern supervision. The role also supports marketing, CRM administration, financial operations, process improvements, and collaboration with the Penn Center for Innovation.

Responsibilities

• Manage the day-to-day operations of priority OCINO programs including the NextUP Funding Program and the StartUP Fund. This includes oversight of the application/submission process, communication with applicants and external advisors, coordinating the evaluation and due diligence process for funding and investment opportunities, and post-award/funding reporting and communication. The Program Manager will also be responsible for supervising program interns as appropriate
• Develop, manage and execute marketing and communications efforts to promote OCINO initiatives. Work with the Senior Executive Director in support of ongoing outreach efforts across the entire Penn ecosystem and local early stage investment community. The role will serve as the primary manager and administrator for the OCINO website
• Serve as primary administrator of OCINO's CRM database, overseeing all aspects of data management, including report generation and analytics to support OCINO leadership decision-making and program evaluation
• Identify, cultivate and maintain strong relationships with relevant internal and external innovation stakeholders to support the growth and sustainability of OCINO initiatives, and to continually expand OCINO's impact on the Penn community
• Manage designated financial operations for relevant OCINO programs including budget tracking, ensuring compliance with University policies and financial procedures
• Identify and implement process improvements to enhance OCINO team effectiveness and operational efficiency. Partner with the Penn Center for Innovation (PCI) as needed on select projects and administrative needs

Skills

• Bachelor of Science and 2 to 3 years of experience in program management, operations, higher education administration or equivalent combination of education and experience is required
• Demonstrated experience of successfully planning and managing multi-stakeholder programs in a highly innovative environment
• A high level of proficiency in Microsoft Office Suite applications, including Word, Excel, PowerPoint, Teams, and Outlook along with experience using Salesforce or a comparable CRM/database system is required
• Strong written and verbal communication skills, including the ability to create and edit content for reports, web, or marketing materials, as well as communication with internal and external partners/stakeholders
• Demonstrate excellent organizational and project management skills, strong attention to detail, and the ability to manage multiple priorities independently
• Experience working within a university, innovation, venture capital, startup, or entrepreneurial ecosystem preferred
• Experience developing or supporting marketing and communications strategy, including digital and social media outreach, is desired
• Experience with financial processing and budget tracking are advantageous
• Demonstrated ability to identify opportunities for operational improvement and implement system enhancements is also preferred

Qualifications

Must Haves

• Bachelor of Science and 2 to 3 years of experience in program management, operations, higher education administration or equivalent combination of education and experience is required
• Demonstrated experience of successfully planning and managing multi-stakeholder programs in a highly innovative environment
• A high level of proficiency in Microsoft Office Suite applications, including Word, Excel, PowerPoint, Teams, and Outlook along with experience using Salesforce or a comparable CRM/database system is required
• Strong written and verbal communication skills, including the ability to create and edit content for reports, web, or marketing materials, as well as communication with internal and external partners/stakeholders
• Demonstrate excellent organizational and project management skills, strong attention to detail, and the ability to manage multiple priorities independently

Nice to Haves

• Experience working within a university, innovation, venture capital, startup, or entrepreneurial ecosystem preferred
• Experience developing or supporting marketing and communications strategy, including digital and social media outreach, is desired
• Experience with financial processing and budget tracking are advantageous
• Demonstrated ability to identify opportunities for operational improvement and implement system enhancements is also preferred

Benefits

• The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
• Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Penn offers generous retirement plans, including Basic, Matching, and Supplemental retirement plans, with pre-tax or Roth savings options and investment options through TIAA and Vanguard.
• Penn provides you with a substantial amount of time away from work during the course of the year.
• Penn offers faculty and staff and eligible family members long-term care insurance; newly hired applicants may not need to provide proof of good health or undergo underwriting requirements.
• Penn offers wellness and work-life programs and resources.
• Penn provides resources for professional and personal development.
• Penn community members have access to University resources, cultural and recreational activities, libraries, athletic facilities, arboretum, and art galleries, with many activities available for free to employees and their families.
• Faculty and staff receive discounts and special services, including free and discounted admission and memberships at Penn arts and cultural centers and museums, and savings on other goods and services.
• Flexible work options involving non-traditional work hours, locations, and/or job structures.
• Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, for closing costs or home improvements.
• Penn will reimburse eligible employees for qualified expenses related to the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in the household.
• The role operates in a hybrid work setting.