Data Analyst, Shared Services

Summary

Upperline Health is a provider group dedicated to lower extremity, wound, and vascular care through value-based specialty care models. The Data Analyst (Shared Services) supports enterprise analytics and reporting, builds dashboards and recurring reports, performs analyses for leadership, and translates insights into recommendations for clinical and operational decision-making.

Responsibilities

• Design, build, and maintain Power BI dashboards and SQL-based analytics to support enterprise reporting and analytics, including key operational areas such as clinic performance, call center performance, patient care opportunities, appointment cancellations and recalls, and staffing levels
• Develop and deliver recurring Excel reports (daily, weekly, monthly) covering clinical and administrative operations to support leadership decision-making
• Design and execute analyses for senior leadership to answer critical business questions, evaluate opportunities, and inform strategic decisions across clinical, operational, and financial topics
• Build and maintain Snowflake data views to enable efficient and scalable analytics
• Share insights and data cross-functionally to support regular reporting, problem-solving, and strategic planning
• Manage and oversee offshore analytics resources to ensure quality and timeliness of deliverables
• Develop automations of recurring reports and maintain a reporting repository to improve efficiency and consistency of the reporting process
• Identify opportunities to incorporate standard definitions for reporting and assist in quality analysis review and ongoing report development
• Communicate and interact effectively and professionally with co-workers, management, and clinic staff, ensuring accurate data reaches all audiences
• Be prepared to shift priorities quickly and positively when directed by leadership
• Present findings and insights in PowerPoint and other formats for executive audiences
• Continuously expand technical skills, healthcare business knowledge, and analytic capabilities to support evolving organizational needs

Skills

• • Bachelor's degree or higher
• • 2-4+ years of experience in a role that requires data analysis
• • Advanced SQL and Power BI skills with strong analytical and problem-solving capabilities
• • Strong data storytelling skills with the ability to translate complex analyses into clear insights, recommendations, and actions
• • Strong organizational, verbal, and written communication skills
• • Extremely detail oriented with a high degree of accuracy
• • Enjoys facilitation and has a talent for synthesizing complex data into comprehensible analysis and actionable steps
• • Naturally curious and always looking for opportunities to improve and innovate
• • Strong interpersonal skills and ability to interact with a broad spectrum of people maturely and diplomatically
• • Strong work ethic and can thrive in a fast-paced, constantly changing work environment
• • Ability to maintain confidentiality on sensitive analyses
• • Prior healthcare experience is a plus

Qualifications

Must Haves

• • Bachelor's degree or higher
• • 2-4+ years of experience in a role that requires data analysis
• • Advanced SQL and Power BI skills with strong analytical and problem-solving capabilities
• • Strong data storytelling skills with the ability to translate complex analyses into clear insights, recommendations, and actions
• • Strong organizational, verbal, and written communication skills
• • Extremely detail oriented with a high degree of accuracy
• • Enjoys facilitation and has a talent for synthesizing complex data into comprehensible analysis and actionable steps
• • Naturally curious and always looking for opportunities to improve and innovate
• • Strong interpersonal skills and ability to interact with a broad spectrum of people maturely and diplomatically
• • Strong work ethic and can thrive in a fast-paced, constantly changing work environment
• • Ability to maintain confidentiality on sensitive analyses

Nice to Haves

• • Prior healthcare experience is a plus

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• PTO