Software Engineer, Lifecycle

Summary

Upstart is an AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Software Engineer II, Lifecycle will build and operate scalable platforms for personalized communications across SMS, email, push, and emerging channels, while partnering with marketing, data, analytics, and product teams. The role also involves leading medium-sized projects and improving system reliability and engineering effectiveness.

Responsibilities

• Design and build scalable backend services that power our unified communications platform across SMS, email, push, and future channels
• Develop systems for real-time, event-triggered messaging and self-serve marketing automation and experimentation capabilities
• Translate large, complex datasets into high-leverage marketing capabilities through APIs, streaming pipelines, and reverse ETL workflows
• Partner closely with product managers, lifecycle marketing, data insights, analytics, and data platform teams to define requirements and deliver impactful, data-driven solutions
• Lead medium-sized projects independently—proactively identifying risks, managing ambiguity, and driving execution from design through launch
• Strengthen our engineering culture by improving system reliability, accelerating iteration, and clearly communicating technical trade-offs to cross-functional stakeholders

Skills

• Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 3 years of experience
• Experience building and operating microservices and APIs in a cloud environment (preferably AWS)
• Proficiency in at least one backend language such as Kotlin, Java, Ruby, or Python
• Demonstrated ability to independently execute on projects, navigate ambiguity, and collaborate effectively with cross-functional partners
• Excellent written and verbal communication skills with the ability to work in a distributed team
• The team operates on the East/West coast time zones
• For roles based in Canada, please note that we are not currently able to hire in Quebec
• Experience supporting Marketing, Growth, or GTM teams, particularly in environments involving CDPs, customer segmentation, or campaign orchestration
• Experience with reverse ETL tools (e.g., Hightouch, Census), data pipeline tooling (e.g., Airbyte, Fivetran, Databricks), or marketing automation platforms (e.g.,Iterable, Braze, or Salesforce Marketing Cloud)
• Familiarity with real-time event streaming systems and high-throughput messaging architectures
• Experience integrating with third-party APIs and building systems that ingest, transform, and expose large volumes of data
• Track record of leading medium-to-large projects and contributing to system design decisions with long-term platform impact

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 3 years of experience
• Experience building and operating microservices and APIs in a cloud environment (preferably AWS)
• Proficiency in at least one backend language such as Kotlin, Java, Ruby, or Python
• Demonstrated ability to independently execute on projects, navigate ambiguity, and collaborate effectively with cross-functional partners
• Excellent written and verbal communication skills with the ability to work in a distributed team
• The team operates on the East/West coast time zones
• For roles based in Canada, please note that we are not currently able to hire in Quebec

Nice to Haves

• Experience supporting Marketing, Growth, or GTM teams, particularly in environments involving CDPs, customer segmentation, or campaign orchestration
• Experience with reverse ETL tools (e.g., Hightouch, Census), data pipeline tooling (e.g., Airbyte, Fivetran, Databricks), or marketing automation platforms (e.g.,Iterable, Braze, or Salesforce Marketing Cloud)
• Familiarity with real-time event streaming systems and high-throughput messaging architectures
• Experience integrating with third-party APIs and building systems that ingest, transform, and expose large volumes of data
• Track record of leading medium-to-large projects and contributing to system design decisions with long-term platform impact

Benefits

• Target bonuses
• Equity compensation
• 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Life insurance and disability coverage
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave; duration varies by country
• Family-centered benefits supporting fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support physical and emotional well-being and personal development
• Annual productivity allowance to invest in relevant tools and resources
• Team events, all-company updates, and employee resource groups (ERGs)
• Catered lunches and fully stocked micro-kitchens when working from offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026)
• Remote work arrangement