Summary
Vamonos IT LLC is seeking an Application Engineer / QA Analyst to support the modernization and ongoing operation of an enterprise Mobile Device Management environment for a U.S. Federal Agency. The role involves migrating managed devices to Microsoft Intune and providing ongoing engineering, application management, and production support.
Responsibilities
- Support planning, testing, execution, and validation of the migration from VMware Workspace ONE/AirWatch to Microsoft Intune
- Configure, test, and support management of iOS/iPadOS and Android Enterprise devices
- Develop and execute test plans, test cases, regression tests, and validation procedures for mobile-device configurations, applications, security policies, enrollment workflows, and platform changes
- Configure and validate device enrollment using technologies such as:
- + Apple Business Manager / Automated Device Enrollment
- + Android Enterprise
- + Google Zero-Touch Enrollment
- + Samsung Knox Mobile Enrollment
- Configure and validate Intune:
- + Configuration profiles
- + Compliance policies
- + Device restrictions
- + Application assignments
- + Security policies
- + Conditional Access dependencies
- + Device and user group assignments
- Package, deploy, test, and troubleshoot internally developed and third-party mobile applications
- Support application lifecycle activities including:
- + Application deployment
- + Version upgrades
- + Staged rollouts
- + Mandatory and optional assignments
- + Application configuration policies
- + Application allow/block controls
- Validate shared-device and kiosk/dedicated-device configurations
- Test automated remediation and compliance actions including device blocking, application removal, and device remediation
- Support integration and validation with enterprise identity and security services including Microsoft Entra ID, Conditional Access, MFA, enterprise PKI, SCEP, certificates, and PIV/CAC-related technologies
- Validate device and application behavior following OS updates, application releases, configuration changes, and security-policy changes
- Perform functional, integration, regression, system, and user acceptance testing
- Document defects, test results, configuration issues, remediation actions, and production-readiness findings
- Troubleshoot device enrollment, application deployment, authentication, certificate, configuration, compliance, and connectivity issues
- Support post-migration Tier 2/Tier 3 operational troubleshooting and incident resolution
- Create and maintain technical documentation, SOPs, configuration guides, test procedures, and knowledge-base articles
- Support audit logging, compliance reporting, dashboards, and operational metrics
- Collaborate with engineering, cybersecurity, identity, networking, application, service desk, and customer stakeholders
Skills
- 4+ years of experience in enterprise IT engineering, endpoint management, systems administration, application support, or related technical roles
- Hands-on experience with Microsoft Intune in a production enterprise environment
- Experience managing iOS/iPadOS and Android Enterprise devices
- Experience configuring and troubleshooting mobile-device: Enrollment, Configuration profiles, Compliance policies, Applications, Security controls
- Demonstrated experience performing structured QA/testing, including development and execution of test plans and test cases
- Experience supporting enterprise technology migrations, platform transitions, or large-scale configuration changes
- Experience with Microsoft Entra ID/Azure AD, security groups, RBAC, and Conditional Access
- Experience troubleshooting application deployment, device configuration, authentication, and compliance issues
- Experience documenting defects and tracking issues using platforms such as Jira, Azure DevOps, or ServiceNow
- Strong technical documentation and problem-solving skills
- Ability to work effectively within a structured U.S. Federal Government environment
- U.S. citizenship and ability to satisfy customer background investigation/suitability requirements
- Direct experience migrating devices from VMware Workspace ONE/AirWatch to Microsoft Intune
- Hands-on VMware Workspace ONE/AirWatch administration experience
- Experience with Apple Business Manager and Automated Device Enrollment
- Experience with Android Enterprise, Samsung Knox Mobile Enrollment, and Google Zero-Touch
- Experience with mobile application packaging and enterprise application distribution
- Experience with: PKI, SCEP, Certificate lifecycle management, PIV/CAC authentication
- Experience supporting kiosk, dedicated, or shared-device environments
- Experience with Microsoft Graph API, REST APIs, PowerShell, or other endpoint-management automation
- Experience integrating endpoint-management platforms with SIEM/security-monitoring solutions
- Previous experience supporting federal civilian customers
- Public Trust or comparable federal suitability investigation
Qualifications
Must Haves
- 4+ years of experience in enterprise IT engineering, endpoint management, systems administration, application support, or related technical roles
- Hands-on experience with Microsoft Intune in a production enterprise environment
- Experience managing iOS/iPadOS and Android Enterprise devices
- Experience configuring and troubleshooting mobile-device: Enrollment, Configuration profiles, Compliance policies, Applications, Security controls
- Demonstrated experience performing structured QA/testing, including development and execution of test plans and test cases
- Experience supporting enterprise technology migrations, platform transitions, or large-scale configuration changes
- Experience with Microsoft Entra ID/Azure AD, security groups, RBAC, and Conditional Access
- Experience troubleshooting application deployment, device configuration, authentication, and compliance issues
- Experience documenting defects and tracking issues using platforms such as Jira, Azure DevOps, or ServiceNow
- Strong technical documentation and problem-solving skills
- Ability to work effectively within a structured U.S. Federal Government environment
- U.S. citizenship and ability to satisfy customer background investigation/suitability requirements
Nice to Haves
- Direct experience migrating devices from VMware Workspace ONE/AirWatch to Microsoft Intune
- Hands-on VMware Workspace ONE/AirWatch administration experience
- Experience with Apple Business Manager and Automated Device Enrollment
- Experience with Android Enterprise, Samsung Knox Mobile Enrollment, and Google Zero-Touch
- Experience with mobile application packaging and enterprise application distribution
- Experience with: PKI, SCEP, Certificate lifecycle management, PIV/CAC authentication
- Experience supporting kiosk, dedicated, or shared-device environments
- Experience with Microsoft Graph API, REST APIs, PowerShell, or other endpoint-management automation
- Experience integrating endpoint-management platforms with SIEM/security-monitoring solutions
- Previous experience supporting federal civilian customers
- Public Trust or comparable federal suitability investigation
Benefits
- Paid Federal Holidays
- Health, Dental, and Vision insurance options
- Simple IRA with matching
- Robust Paid Vacation Policy
- Continuing Education Assistance
- Short Term Disability
- Long Term Disability
- Company provided life insurance