Product Manager - Veeva Clinical Operations

Summary

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Product Manager will drive features and enhancements for the Vault Clinical Operations suite, collaborating with customers and cross-functional teams to execute product vision, manage the backlog, and support clinical trial workflows. The role also involves defining requirements, evaluating product performance, and staying aligned with regulatory and industry developments.

Responsibilities

• Execute the end-to-end product lifecycle for specific features within the Vault Clinical Operations suite, from concept to release and iteration
• Engage directly with customers, domain experts, and internal stakeholders to gather business requirements and understand clinical workflows
• Author clear feature specifications, user stories, and acceptance criteria for Engineering, QA, and UX design teams
• Manage and prioritize the product backlog, balancing customer requests, enhancements, and strategic initiatives
• Serve as an application expert, educating Sales, Solution Consultants, Professional Services, and Support teams through documentation and product demos
• Track key usage metrics to evaluate feature performance and inform data-driven product decisions
• Stay aligned with regulatory guidelines and industry updates impacting clinical trial management

Skills

• 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications
• Proven track record of managing product features through the development lifecycle to successful launch
• Experience working within an agile software development environment
• Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements
• Analytical mindset with strong problem-solving capabilities
• Commitment to professional integrity and ethical decision-making
• Ability to travel up to 15% for customer research and internal events
• Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor
• Experience in regulated industries (e.g., GCP, 21 CFR Part 11)
• Familiarity with the Veeva Vault Platform

Qualifications

Must Haves

• 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications
• Proven track record of managing product features through the development lifecycle to successful launch
• Experience working within an agile software development environment
• Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements
• Analytical mindset with strong problem-solving capabilities
• Commitment to professional integrity and ethical decision-making
• Ability to travel up to 15% for customer research and internal events

Nice to Haves

• Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor
• Experience in regulated industries (e.g., GCP, 21 CFR Part 11)
• Familiarity with the Veeva Vault Platform

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Work from home or in the office
• Variable bonus and/or stock bonus