Business Analyst (middle/senior)

Summary

WhiteTech is a remote-first technology company that empowers businesses in the financial ecosystem with innovative white-label and SaaS solutions. As a Business Analyst, you will conduct detailed business analysis and collaborate with internal teams and external partners to enhance product offerings and meet customer needs.

Responsibilities

• Conducting comprehensive business analysis for diverse fintech projects and initiatives
• Analyzing industry trends, market conditions, and competitor strategies for benchmarking purposes
• Collecting and prioritizing the product requirements from stakeholders and the focus groups
• Developing detailed use cases, user stories, and documentation to outline product features and functionalities
• Identifying and addressing gaps in current products and processes
• Working with third-party developers to integrate API and SDK products
• Providing technical support to internal sales, operations units, and partner engineering teams
• Participating in troubleshooting, testing, launching, and monitoring post-integration of solutions
• Creating technical documentation, integration manuals, guidelines, user manuals, and training materials for clients
• Managing internal knowledge transfer and conducting product demonstrations to stakeholders

Skills

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field
• At least 3 years experience as a Business Analyst or Product Manager
• Familiarity with both B2B and B2C environments
• Knowledge of business analysis requirements, project management principles, practices, techniques, and tools
• Understanding of basic usability principles and UI/UX design (Figma)
• Experience with SQL and basic knowledge of HTML, CSS, JavaScript
• Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.)
• Experience in creating mockups and sketches for user interfaces
• Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders
• Understanding of Agile methodologies
• Strong analytical, and problem-solving skills
• At least an Upper-intermediate level of English

Qualifications

Must Haves

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field
• At least 3 years experience as a Business Analyst or Product Manager
• Familiarity with both B2B and B2C environments
• Knowledge of business analysis requirements, project management principles, practices, techniques, and tools
• Understanding of basic usability principles and UI/UX design (Figma)
• Experience with SQL and basic knowledge of HTML, CSS, JavaScript
• Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.)
• Experience in creating mockups and sketches for user interfaces
• Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders
• Understanding of Agile methodologies
• Strong analytical, and problem-solving skills
• At least an Upper-intermediate level of English

Benefits

• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency