Agent Engineer

Summary

Wisq is an innovative HR platform that leverages AI technology to enhance HR operations and employee experiences. The Agent Engineer role involves working closely with customers to implement and optimize the Wisq platform, focusing on integrations and technical requirements to ensure successful deployments.

Responsibilities

• Configure and deploy integrations with SSO, SCIM, HRIS/HCM platforms, and document management systems (examples: Workday, SharePoint, Dayforce)
• Work directly with customers to understand their unique HR processes and requirements and gather technical requirements
• Build agentic HR workflows leveraging the Wisq AI platform (Policy Administration, Employee Support, Service Delivery, and HR Operations)
• Leveraging Wisq's cutting-edge RAG technology, synchronize customer content and validate Harper's question-answering capabilities
• Develop configurable extraction algorithms to process diverse customer data formats—from bespoke performance review templates to non-standard file structures—in the data ingestion workflow
• Assist with HRIS updates and data maintenance
• Troubleshoot integration issues and ensure seamless data flow between systems
• Gather customer feedback and advocate for product improvements

Skills

• Python - Strong proficiency for scripting, automation, and integration work
• API Development - Experience with RESTful APIs, webhooks, and third-party integrations
• JSON - Comfortable working with JSON data structures and parsing
• Problem-solving - Strong analytical and troubleshooting skills
• Experience with HR systems and HCM platforms (Workday, SharePoint, Dayforce, etc.)
• Understanding of SSO protocols (SAML) and SCIM provisioning
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
• 2+ years in a technical role involving customer integrations or implementations, preferred 5+ years
• Java experience (beneficial but not required)
• Skilled in AI prompt design, testing, and iterative refinement

Qualifications

Must Haves

• Python - Strong proficiency for scripting, automation, and integration work
• API Development - Experience with RESTful APIs, webhooks, and third-party integrations
• JSON - Comfortable working with JSON data structures and parsing
• Problem-solving - Strong analytical and troubleshooting skills
• Experience with HR systems and HCM platforms (Workday, SharePoint, Dayforce, etc.)
• Understanding of SSO protocols (SAML) and SCIM provisioning
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders

Nice to Haves

• 2+ years in a technical role involving customer integrations or implementations, preferred 5+ years
• Java experience (beneficial but not required)
• Skilled in AI prompt design, testing, and iterative refinement

Benefits

• Comprehensive health benefits
• 401K
• Startup-level equity package
• Hybrid/remote team across the US
• Virtual lunches
• Draw battles
• Cooking classes
• Cooking classes that bring our distributed team together